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Google > Case Studies > Box and Google Cloud Expand Strategic Partnership Across Generative AI and Go-to-Market

Box and Google Cloud Expand Strategic Partnership Across Generative AI and Go-to-Market

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Customer Company Size
Large Corporate
Region
  • America
  • Asia
  • Europe
Country
  • United States
Product
  • Box Content Cloud
  • Vertex AI
  • Google Cloud Marketplace
  • Box KeySafe
  • Google Workspace
Tech Stack
  • Large-Language Models (LLMs)
  • Cloud Bigtable
  • Google Cloud BigQuery
  • Google Cloud Networking Infrastructure
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Customer Satisfaction
  • Digital Expertise
  • Productivity Improvements
Technology Category
  • Analytics & Modeling - Machine Learning
  • Platform as a Service (PaaS) - Data Management Platforms
  • Application Infrastructure & Middleware - API Integration & Management
Applicable Industries
  • Software
  • Professional Service
Applicable Functions
  • Business Operation
  • Quality Assurance
Services
  • Cloud Planning, Design & Implementation Services
  • Software Design & Engineering Services
  • System Integration
About The Customer
Box, Inc. is a leading Content Cloud provider, offering a platform that empowers organizations to manage the entire content lifecycle securely and efficiently. Founded in 2005, Box serves global organizations, including AstraZeneca, JLL, Morgan Stanley, and Nationwide. Headquartered in Redwood City, CA, Box has offices across the United States, Europe, and Asia. The company focuses on simplifying work processes and integrating with best-of-breed applications. Box is committed to helping nonprofits fulfill their missions through its platform. Google Cloud, on the other hand, accelerates digital transformation for organizations worldwide, providing enterprise-grade solutions leveraging Google's technology. With customers in over 200 countries, Google Cloud is a trusted partner for growth and solving critical business challenges.
The Challenge
Box and Google Cloud are expanding their partnership to integrate generative AI capabilities into Box's Content Cloud. The challenge is to enhance data processing and analysis for enterprise customers, leveraging Google Cloud's Vertex AI. This integration aims to streamline workflows, improve data management, and provide personalized user experiences. Additionally, Box is now available on Google Cloud Marketplace, simplifying procurement for customers using Google Cloud infrastructure. The partnership also involves expanding Box's use of Google Cloud services for improved performance and reliability.
The Solution
Box is integrating with Google Cloud's Vertex AI to enhance its Content Cloud with generative AI capabilities. This integration will enable Box to offer new features like metadata extraction, which will automate data tagging and classification, saving customers time and improving data management. The new features will be available as an API, allowing for seamless integration with existing systems like ERP and CRM. Box is also expanding its use of Google Cloud services, including Cloud Bigtable and BigQuery, to improve performance and reliability. These enhancements will provide customers with faster data processing, better insights, and more efficient workflows. Additionally, Box's availability on Google Cloud Marketplace simplifies procurement for customers, offering reduced procurement cycles and consolidated billing.
Operational Impact
  • The integration with Vertex AI will allow Box to offer personalized user experiences and intelligent search capabilities.
  • Box's availability on Google Cloud Marketplace simplifies the procurement process for customers using Google Cloud infrastructure.
  • The expanded use of Google Cloud services will enhance Box's performance and reliability, providing customers with a more efficient and secure content management platform.
Quantitative Benefit
  • Box's integration with Google Cloud's Vertex AI will enable automatic classification and labeling of documents at scale.
  • The new metadata extraction feature will allow for the automatic recognition and tagging of products in images.
  • Box's use of Google Cloud's global networking infrastructure will result in faster content transfers for customers.

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