Cocktail Courier Ensures Compliant Last-Mile Delivery with ShipStation Dropship Manager, Saving 15% on Shipping
Customer Company Size
Mid-size Company
Region
- America
Country
- United States
Product
- ShipStation Dropship Manager
- BigCommerce
Tech Stack
- ShipStation
- BigCommerce
- Codal's digital solutions
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Functional Applications - Remote Monitoring & Control Systems
- Networks & Connectivity - Gateways
Applicable Industries
- Food & Beverage
- Retail
Applicable Functions
- Logistics & Transportation
- Business Operation
Use Cases
- Last Mile Delivery
- Inventory Management
- Supply Chain Visibility
Services
- System Integration
- Software Design & Engineering Services
About The Customer
Cocktail Courier, founded by Scott Goldman in 2014, is a company that specializes in delivering craft cocktail kits directly to consumers. With a background in the bar industry and a passion for craft cocktails, Goldman aimed to make high-quality cocktails accessible to home consumers. The company experienced a significant boom during the pandemic, with a 20x increase in sales overnight. This rapid growth highlighted the need for an efficient logistics solution to manage the increased volume and ensure compliance with alcohol shipping regulations. Cocktail Courier operates in a heavily regulated industry, where alcohol must be purchased from licensed retailers, and each state has its own rules governing alcohol sales.
The Challenge
Cocktail Courier faced a significant challenge in managing the logistics of delivering cocktail kits nationwide, especially given the heavily regulated nature of alcohol sales in the U.S. The company experienced a 20x growth in sales overnight during the pandemic, which overwhelmed their existing processes. They needed a shipping solution that could handle high volumes and ensure compliance with state-specific alcohol shipping regulations. The primary challenge was to find a fulfillment solution that would allow third-party retailers to manage last-mile delivery while maintaining compliance with federal and state laws.
The Solution
To address their logistics challenges, Cocktail Courier partnered with Codal, a digital solutions consultancy, to find a suitable tech stack. Codal recommended ShipStation's Dropship Manager add-on, which allows for seamless integration with third-party retailers for last-mile delivery. This solution enabled Cocktail Courier to automate and optimize their logistics processes, ensuring compliance with state-specific alcohol shipping regulations. The Dropship Manager provides a centralized fulfillment solution, allowing Cocktail Courier to manage multiple vendor profiles and maintain visibility over the entire delivery process. By utilizing ShipStation's automation rules and order tags, Cocktail Courier was able to streamline their operations, reduce manual effort, and minimize errors in order fulfillment.
Operational Impact
Quantitative Benefit
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