Customer Company Size
Large Corporate
Country
- United States
Product
- Sigma
- Snowflake
Tech Stack
- Data Warehousing
- Data Visualization
- Business Intelligence
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Application Infrastructure & Middleware - Data Visualization
- Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries
- Software
- Telecommunications
Applicable Functions
- Business Operation
- Sales & Marketing
Services
- Software Design & Engineering Services
- System Integration
About The Customer
Wurl is a leading company in the streaming services industry, providing technology that enables content creators to stream shows globally. Their software and services reach over 300 million viewers across more than 50 countries, helping content providers maximize monetization and optimize viewership through advanced data analytics. Wurl's operations are heavily reliant on data analytics to capture and analyze viewer data, which is used to enhance programming and advertising strategies. The company is known for its targeted advertising services and the ability to provide critical insights into content performance across various platforms and markets.
The Challenge
Wurl faced challenges with the cost and limitations of their existing BI tools, which were crucial for their operations in streaming content and data analytics. The company needed a more efficient solution to handle the growing demand for data visualizations and targeted advertising services. The existing BI tool was becoming unsustainable due to its monthly fees for external viewer access, which was a significant issue as Wurl's customer base expanded. Additionally, the internal process of creating and managing dashboards was cumbersome, requiring significant resources and time.
The Solution
Wurl transitioned to Sigma from their previous BI tool, leveraging Sigma's seamless integration with their Snowflake data warehouse. This transition was completed in a few months and was well-received by both internal users and external customers. Sigma's platform allowed for faster development and deployment of customer-facing dashboards, significantly improving the efficiency of Wurl's operations. Internally, the ease of creating visualizations led to a substantial increase in user engagement, with more team members actively exploring data. Sigma's features, such as drag-and-drop autoresizing and role-based permissions, further simplified the process of managing and disseminating data insights.
Operational Impact
Quantitative Benefit
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