Customer Company Size
Large Corporate
Region
- America
- Asia
- Europe
Country
- France
- United States
Product
- Google Vertex AI
- Google Cloud Platform
Tech Stack
- AI
- Cloud Computing
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Innovation Output
- Productivity Improvements
Technology Category
- Analytics & Modeling - Machine Learning
- Platform as a Service (PaaS) - Data Management Platforms
- Application Infrastructure & Middleware - API Integration & Management
Applicable Industries
- Consumer Goods
- Retail
Applicable Functions
- Product Research & Development
- Quality Assurance
Use Cases
- Predictive Maintenance
- Process Control & Optimization
- Regulatory Compliance Monitoring
Services
- Cloud Planning, Design & Implementation Services
- Data Science Services
- System Integration
About The Customer
Trace One is a global leader in PLM and compliance solutions for distributors and manufacturers of Consumer Products (PGC). With over 30 years of industry expertise, Trace One provides innovative and scalable solutions that support the entire life cycle of product manufacturing, enabling its customers to thrive in new markets. The company serves more than 9,000 brands worldwide, with a presence in the United States, Europe, and Asia. Trace One caters to both manufacturers and retail players, counting world-renowned brands such as the Bel Group, Cargill, Auchan, Foster Clark Products Ltd, Naos, and Barilla among its customers. The company has developed solutions that enable PGC players to innovate, maintain regulatory compliance, and accelerate their time to market. Trace One is committed to anticipating future customer needs and continuously bringing added value to its clients.
The Challenge
Trace One, a leader in PLM and compliance solutions, faced the challenge of meeting high customer expectations while managing complex and varied international regulations. The company needed to innovate and maintain regulatory compliance for its products, accelerate time to market, and improve the efficiency and accuracy of its services. The diversity and constant evolution of international regulations made it difficult to manage regulatory data manually, as customers had to interpret and apply local regulations correctly and ensure product compliance from the design stage. Additionally, Trace One aimed to optimize recipes and product formulations to improve profit margins while respecting quality standards and regulations.
The Solution
Trace One partnered with Google Vertex AI to revolutionize its PLM and compliance solutions. The company identified a dozen priority use cases to improve service efficiency and accuracy, such as automatic extraction of information from complex documents and automating data mapping between different systems and standards. AI was also used to compare texts and images to check packaging and label consistency and compliance with regulations. The integration of AI aimed to save time, reduce errors, and improve agility and responsiveness to regulatory and commercial challenges. After a successful Proof of Concept (POC) phase, Trace One began industrialization, with Google Cloud Platform, including Google Vertex AI, playing a major role in rapid deployment. The integrated approach simplified developments, optimized costs, and increased efficiency, allowing Trace One to focus on innovation and service improvement. Google's robust security safeguards ensured data protection, maintaining customer trust and legal compliance.
Operational Impact
Quantitative Benefit
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