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Overview & Analysis

The Ethical Norms for the New Generation Artificial Intelligence is a foundational Chinese AI governance policy that aims to embed ethics into the entire lifecycle of AI, rather than treating ethics as an after-the-fact compliance issue. The document expressly covers four categories of AI-related activity — management, R&D, supply, and use — and organizes its guidance around six core principles: enhancing human well-being, promoting fairness and justice, protecting privacy and security, ensuring controllability and trustworthiness, strengthening accountability, and improving ethical literacy. In practical terms, it asks organizations to address risks such as bias, discrimination, privacy leakage, loss of human control, and unclear responsibility while still advancing AI innovation.

Its importance lies in the fact that, although it is not itself a standalone comprehensive AI statute, it functions as a policy baseline for how China expects responsible AI to be governed. Professional legal and regulatory analyses consistently describe China's AI framework as a mix of high-level policy principles, targeted AI rules, and broader cybersecurity, data, and privacy law. That makes this policy highly relevant in practice: it signals how regulators and internal reviewers are likely to assess issues such as lawful and high-quality training data, transparency, explainability, bias mitigation, user notice and consent, exit rights, emergency response, and allocation of responsibility. More recent developments also suggest that these ethics expectations are becoming increasingly operationalized and more closely tied to binding oversight.

Six Core Principles
Principle I
Enhance Human Well-Being
Principle II
Promote Fairness & Justice
Principle III
Protect Privacy & Security
Principle IV
Ensure Controllability & Trustworthiness
Principle V
Strengthen Accountability
Principle VI
Improve Ethical Literacy

Relevant AI Scenarios

This policy is relevant across nearly all major enterprise AI activities in China, especially where AI involves personal information, automated decision-making, customer- or employee-facing services, generated content, safety or fairness risks, or integration with third-party models, data, or platforms. Because the policy applies not only to R&D but also to management, supply, and use, it is relevant both to companies that build AI and to companies that procure and deploy AI built by others.

1. Training Models, Fine-Tuning Models, or Preparing Training Data

The policy is directly relevant to data collection, storage, use, processing, transfer, provision, and disclosure, and it emphasizes data quality, legality, privacy protection, and bias prevention. In practice, this means a company should not only ask whether data is technically useful, but also whether it is lawfully sourced, sufficiently reliable, and unlikely to produce discriminatory outcomes.

2. Embedding AI into Products or Services for Customers, Employees, or the Public

If AI is used in products, platforms, customer service, recommendation tools, risk engines, content generation, or other service workflows, the policy requires clear user notice about the role and limits of AI, protection of informed consent rights, and simple ways to opt out or use alternatives. Enterprises should not treat AI as an invisible back-end feature where it materially affects user rights, judgment, or experience.

3. AI in Hiring, Performance Management, Credit, Pricing, or Review Decisions

These are the kinds of scenarios where the policy's fairness, non-discrimination, transparency, and accountability principles matter most. Companies should be able to show that the model is not obviously biased, that results are not completely opaque, that meaningful human oversight remains in place for important decisions, and that affected individuals have some review, appeal, or exit path.

4. Procuring, Integrating, or Operating Third-Party AI Tools

The policy applies not only to developers but also to suppliers and users. So even if a multinational is not training a foundation model itself and is only buying AI capabilities from a local or global vendor, it still needs to examine ethics risks, user-rights protections, emergency mechanisms, and responsibility allocation during vendor selection, contracting, testing, launch, and operations.

5. Deploying AI in High-Risk, Sensitive, or Heavily Regulated Contexts

The policy becomes especially important where AI may affect personal safety, property, privacy, public interests, or regulated sectors such as healthcare, education, finance, industrial safety, or critical infrastructure. In those contexts, the ethics norms are likely to operate together with data, cybersecurity, sectoral, transparency, and risk assessment requirements, which means companies need more robust review, documentation, intervention, and escalation mechanisms.


Practical Advice for Managers at Multinational Companies

The key takeaway is that AI ethics in China should be treated as something that starts at the governance, design, procurement, launch, and operations stages — not as a legal cleanup exercise at the end. Companies can maintain speed by converting the policy into a lightweight but disciplined operating model: classify use cases by risk, apply standardized reviews, assign ownership, preserve records, and escalate only the higher-risk cases.

01

Treat the Policy as a Governance Framework, Not Just a Values Statement

Senior management should not read the policy as merely aspirational. Translate it into a short list of operational questions: Does the AI use personal information? Could it affect individual rights or opportunities? Does it automate hiring, pricing, recommendations, credit, review, or safety decisions? Is it public-facing in China? Does it rely on third-party models or data? Build these into project intake to identify higher-risk projects early.

02

Build a Tiered Governance Model

Apply risk tiers rather than one long approval cycle. Low-risk internal productivity tools can move through fast-track templates; medium-risk uses should involve business, data, model, and legal review; high-risk projects should receive enhanced scrutiny including bias testing, human intervention design, incident planning, user communication, and management sign-off. This matches the policy's emphasis on agile governance and risk prevention.

03

Put Data Provenance, Quality & Rights at the Front of the Project

In many China AI projects, the biggest risk is not the model itself but the data. Require teams to explain early where training or inference data comes from, what legal basis supports its use, whether it goes beyond the original purpose, whether quality can be validated, and whether it could generate unfair outcomes for particular groups. Use minimum-necessary data, maintain traceability, and ensure data sources can be replaced if challenged.

04

Preserve Meaningful Human Control in Design

The policy explicitly emphasizes the human right to choose, exit, and terminate AI operation. Make this a design requirement: Which decisions require human review? Where must a human override exist? How does a user know they are interacting with AI? How can employees suspend a model in abnormal situations? Can the vendor support intervention and logs? If those control points are designed upfront, the company meets regulatory expectations and avoids unhealthy model dependence.

05

Make Transparency Serve Both User Communication & Internal Defensibility

Push for two kinds of transparency. Externally, users should understand what the AI is doing, its limits, whether it may be wrong, and how to opt out. Internally, the organization should preserve a clear record of model purpose, data sources, testing results, known limitations, accountable owners, and escalation paths. This is not just about future audits — it is what allows the company to respond credibly if there is a complaint, an inaccurate outcome, or a safety incident.

06

Integrate AI Ethics into Vendor Management

Where a company uses local foundation models, SaaS AI tools, algorithm APIs, external datasets, or system integrators, embed ethics-related requirements into vendor governance. Key questions include whether the vendor explains training data and use limitations, supports bias and quality testing, provides logs and audit support, accepts remediation obligations, and clearly allocates intellectual property and liability. Do not assume the vendor absorbs all risk.

07

Prepare for Failure Scenarios Before Launch

The policy requires emergency mechanisms, real-time monitoring, response to user feedback, and loss-mitigation planning. Insist that every important AI project have a one-page incident playbook before go-live: Who can pause the system? What thresholds trigger human takeover? How are bias, harmful outputs, data leakage, or systemic errors escalated? How will the company respond to customers, employees, or regulators? Mature AI governance means detecting, explaining, containing, and correcting problems quickly.

08

Keep Global Principles, but Localize Execution for China

A common multinational problem is that headquarters has broad global AI principles while China teams face different regulatory language, product contexts, and vendor ecosystems. The best answer is usually a China implementation layer under the global framework: which projects require local China review, which templates must be documented in Chinese, which supplier questions require extra diligence, and which public-facing China services need enhanced assessment.

The practical goal is not "zero-risk AI," but a repeatable, scalable, and explainable governance model that lets low-risk projects move fast while identifying and controlling high-risk ones early. The Ethical Norms point in exactly that direction: human-centered development, fairness, privacy, human control, accountability, monitoring, and timely correction. When those principles are translated into workflows, templates, and decision gates, multinationals are in a much stronger position to scale AI responsibly in China.


Complete Normative Text

Released September 25, 2021  ·  Source: Ministry of Science and Technology / National New Generation Artificial Intelligence Governance Expert Committee

Document Type: Governance policy / ethical norms — issued by the National New Generation Artificial Intelligence Governance Expert Committee. This document provides ethical guidance and is not a standalone binding statute, but it functions as a recognized policy baseline for AI governance in China and informs regulatory assessment across related domains.
Chapter I  —  General Provisions
Article 1 — Purpose
These norms aim to integrate ethical principles into the entire lifecycle of artificial intelligence, promote fairness, justice, harmony, and security, and avoid issues such as bias, discrimination, privacy breaches, and information leakage.
Article 2 — Scope of Application
These norms apply to natural persons, legal persons, and other relevant institutions engaged in AI-related activities such as management, research and development, supply, and use.

(1) Management activities mainly refer to AI-related strategic planning, formulation and implementation of policies, regulations and technical standards, resource allocation, and supervision and review.
(2) R&D activities mainly refer to scientific research, technological development, and product development related to AI.
(3) Supply activities mainly refer to production, operation, and sales related to AI products and services.
(4) Use activities mainly refer to procurement, consumption, and operation related to AI products and services.
Article 3 — Six Basic Ethical Principles
All types of AI activities shall follow the following basic ethical norms:

(I) Enhancing human well-being. Adhere to a people-centered approach, follow shared human values, respect human rights and fundamental human interests, and comply with national or regional ethical standards. Uphold the priority of public interest, promote harmonious human–machine interaction, improve livelihoods, enhance the sense of gain and happiness, promote sustainable economic, social, and ecological development, and build a community with a shared future for mankind.

(II) Promoting fairness and justice. Adhere to inclusiveness and accessibility, effectively protect the lawful rights and interests of all relevant parties, promote equitable sharing of AI benefits across society, and foster social fairness, justice, and equal opportunity. When providing AI products and services, special attention shall be given to vulnerable and special groups, and alternative solutions shall be provided as necessary.

(III) Protecting privacy and security. Fully respect individuals' rights to be informed and to consent, process personal information in accordance with the principles of legality, legitimacy, necessity, and good faith, safeguard personal privacy and data security, and shall not infringe upon lawful data rights or collect and use personal information illegally through theft, tampering, or disclosure.

(IV) Ensuring controllability and trustworthiness. Ensure that humans retain full autonomous decision-making power, including the right to accept or reject AI services, withdraw from AI interaction at any time, and terminate AI system operations at any time, ensuring that AI remains under human control.

(V) Strengthening accountability. Uphold that humans are the ultimate responsible entities, clarify stakeholder responsibilities, strengthen accountability awareness across the AI lifecycle, establish accountability mechanisms, and neither evade responsibility reviews nor shirk responsibilities.

(VI) Enhancing ethical literacy. Actively learn and disseminate AI ethics knowledge, objectively understand ethical issues, neither underestimate nor exaggerate ethical risks, actively participate in ethical discussions, promote governance practices, and improve response capabilities.
Article 4 — Four Categories of Activity-Specific Norms
Ethical norms for specific AI activities include management norms, R&D norms, supply norms, and use norms.
Chapter II  —  Management Norms
Article 5 — Promote Agile Governance
Respect the development laws of AI, fully recognize its potential and limitations, continuously optimize governance mechanisms and methods, and promote orderly, healthy, and sustainable AI development in strategic decision-making, institutional design, and resource allocation without detaching from reality or seeking quick success.
Article 6 — Actively Practice and Demonstrate
Comply with AI-related laws, policies, and standards, proactively integrate ethical principles into the entire management process, take the lead in practicing AI ethical governance, summarize and promote governance experience in a timely manner, and actively respond to societal ethical concerns.
Article 7 — Exercise Powers Properly
Clarify responsibilities and boundaries of authority in AI-related management activities, standardize the conditions and procedures for exercising power, fully respect and protect the rights of privacy, freedom, dignity, and security of relevant parties, and prohibit improper exercise of power that harms lawful rights and interests.
Article 8 — Strengthen Risk Prevention
Enhance bottom-line thinking and risk awareness, strengthen assessment of potential AI risks, conduct systematic risk monitoring and evaluation in a timely manner, establish effective early warning mechanisms, and improve the capacity for ethical risk management and response.
Article 9 — Promote Inclusiveness and Openness
Fully consider the rights and demands of all stakeholders, encourage diversified applications of AI technologies to address real economic and social issues, promote cross-disciplinary, cross-regional, and cross-border cooperation, and facilitate the formation of widely accepted governance frameworks and standards.
Chapter III  —  R&D Norms
Article 10 — Strengthen Self-Discipline
Enhance self-restraint in AI R&D activities, proactively integrate ethical principles into all stages of technological development, conduct self-assessment, strengthen self-management, and refrain from engaging in unethical AI R&D.
Article 11 — Improve Data Quality
Strictly comply with relevant laws, standards, and norms in data collection, storage, use, processing, transmission, provision, and disclosure, and improve data integrity, timeliness, consistency, standardization, and accuracy.
Article 12 — Enhance Security and Transparency
Improve transparency, interpretability, comprehensibility, reliability, and controllability in algorithm design, implementation, and application; enhance resilience, adaptability, and resistance to interference; and progressively achieve verifiability, auditability, supervisability, traceability, predictability, and trustworthiness.
Article 13 — Avoid Bias and Discrimination
Strengthen ethical review in data collection and algorithm development, fully consider differentiated needs, avoid potential data and algorithmic biases, and strive to achieve inclusiveness, fairness, and non-discrimination.
Chapter IV  —  Supply Norms
Article 14 — Respect Market Rules
Strictly comply with regulations governing market access, competition, and transactions, maintain market order, create a favorable environment for AI development, refrain from disrupting fair competition through data or platform monopolies, and prohibit infringement of intellectual property rights.
Article 15 — Strengthen Quality Control
Enhance quality monitoring and usage evaluation of AI products and services, prevent harm to personal safety, property, and privacy caused by design defects or product issues, and prohibit the provision of substandard products or services.
Article 16 — Safeguard User Rights
Clearly inform users when AI is used in products and services, indicate functions and limitations, safeguard users' rights to be informed and to consent, and provide simple and understandable options for users to choose or exit AI modes without barriers.
Article 17 — Strengthen Emergency Support
Develop emergency mechanisms and compensation plans, monitor AI systems in real time, respond promptly to user feedback, prevent systemic failures, and be prepared to assist relevant parties in lawful intervention to reduce losses and mitigate risks.
Chapter V  —  Use Norms
Article 18 — Advocate Good-Faith Use
Strengthen pre-use evaluation and assessment of AI products and services, fully understand their benefits, consider the lawful rights and interests of stakeholders, and promote economic prosperity, social progress, and sustainable development.
Article 19 — Avoid Misuse and Abuse
Fully understand the scope and negative impacts of AI products and services, respect the right of stakeholders not to use AI, and avoid improper use or abuse that may harm others' lawful rights.
Article 20 — Prohibit Illegal and Malicious Use
Prohibit the use of AI products and services that do not comply with laws, ethics, and standards, prohibit illegal activities, and strictly forbid actions that endanger national security, public safety, production safety, or public interests.
Article 21 — Provide Timely Feedback
Actively participate in AI ethical governance practices, promptly report issues such as technical vulnerabilities, regulatory gaps, or lagging supervision discovered during use, and assist in their resolution.
Article 22 — Improve Usage Capabilities
Actively learn AI-related knowledge, master operational, maintenance, and emergency handling skills, and ensure safe and efficient use of AI products and services.
Chapter VI  —  Organization and Implementation
Article 23 — Issuing Body and Interpretation
These norms are issued by the National New Generation Artificial Intelligence Governance Expert Committee, which is responsible for interpretation and guidance of implementation.
Article 24 — Elaboration by Other Bodies
All levels of administrative authorities, enterprises, universities, research institutes, associations, and other relevant institutions may formulate more detailed ethical norms and measures based on these norms and practical needs.
Article 25 — Effective Date and Revision
These norms shall come into force upon promulgation and shall be revised in due course in accordance with economic and social development needs and the evolution of AI technologies.
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新一代人工智能伦理规范
2021年9月25日发布
来源:科技部 / 国家新一代人工智能治理专业委员会

第一章 总则
第一条
本规范旨在将伦理道德融入人工智能全生命周期,促进公平、公正、和谐、安全,避免偏见、歧视、隐私和信息泄露等问题。
第二条
本规范适用于从事人工智能管理、研发、供应、使用等相关活动的自然人、法人和其他相关机构等。
(一)管理活动主要指人工智能相关的战略规划、政策法规和技术标准制定实施,资源配置以及监督审查等。
(二)研发活动主要指人工智能相关的科学研究、技术开发、产品研制等。
(三)供应活动主要指人工智能产品与服务相关的生产、运营、销售等。
(四)使用活动主要指人工智能产品与服务相关的采购、消费、操作等。
第三条
人工智能各类活动应遵循以下基本伦理规范。

(一)增进人类福祉。坚持以人为本,遵循人类共同价值观,尊重人权和人类根本利益诉求,遵守国家或地区伦理道德。坚持公共利益优先,促进人机和谐友好,改善民生,增强获得感幸福感,推动经济、社会及生态可持续发展,共建人类命运共同体。

(二)促进公平公正。坚持普惠性和包容性,切实保护各相关主体合法权益,推动全社会公平共享人工智能带来的益处,促进社会公平正义和机会均等。在提供人工智能产品和服务时,应充分尊重和帮助弱势群体、特殊群体,并根据需要提供相应替代方案。

(三)保护隐私安全。充分尊重个人信息知情、同意等权利,依照合法、正当、必要和诚信原则处理个人信息,保障个人隐私与数据安全,不得损害个人合法数据权益,不得以窃取、篡改、泄露等方式非法收集利用个人信息,不得侵害个人隐私权。

(四)确保可控可信。保障人类拥有充分自主决策权,有权选择是否接受人工智能提供的服务,有权随时退出与人工智能的交互,有权随时中止人工智能系统的运行,确保人工智能始终处于人类控制之下。

(五)强化责任担当。坚持人类是最终责任主体,明确利益相关者的责任,全面增强责任意识,在人工智能全生命周期各环节自省自律,建立人工智能问责机制,不回避责任审查,不逃避应负责任。

(六)提升伦理素养。积极学习和普及人工智能伦理知识,客观认识伦理问题,不低估不夸大伦理风险。主动开展或参与人工智能伦理问题讨论,深入推动人工智能伦理治理实践,提升应对能力。
第四条
人工智能特定活动应遵守的伦理规范包括管理规范、研发规范、供应规范和使用规范。
第二章 管理规范
第五条
推动敏捷治理。尊重人工智能发展规律,充分认识人工智能的潜力与局限,持续优化治理机制和方式,在战略决策、制度建设、资源配置过程中,不脱离实际、不急功近利,有序推动人工智能健康和可持续发展。
第六条
积极实践示范。遵守人工智能相关法规、政策和标准,主动将人工智能伦理道德融入管理全过程,率先成为人工智能伦理治理的实践者和推动者,及时总结推广人工智能治理经验,积极回应社会对人工智能的伦理关切。
第七条
正确行权用权。明确人工智能相关管理活动的职责和权力边界,规范权力运行条件和程序。充分尊重并保障相关主体的隐私、自由、尊严、安全等权利及其他合法权益,禁止权力不当行使对自然人、法人和其他组织合法权益造成侵害。
第八条
加强风险防范。增强底线思维和风险意识,加强人工智能发展的潜在风险研判,及时开展系统的风险监测和评估,建立有效的风险预警机制,提升人工智能伦理风险管控和处置能力。
第九条
促进包容开放。充分重视人工智能各利益相关主体的权益与诉求,鼓励应用多样化的人工智能技术解决经济社会发展实际问题,鼓励跨学科、跨领域、跨地区、跨国界的交流与合作,推动形成具有广泛共识的人工智能治理框架和标准规范。
第三章 研发规范
第十条
强化自律意识。加强人工智能研发相关活动的自我约束,主动将人工智能伦理道德融入技术研发各环节,自觉开展自我审查,加强自我管理,不从事违背伦理道德的人工智能研发。
第十一条
提升数据质量。在数据收集、存储、使用、加工、传输、提供、公开等环节,严格遵守数据相关法律、标准与规范,提升数据的完整性、及时性、一致性、规范性和准确性等。
第十二条
增强安全透明。在算法设计、实现、应用等环节,提升透明性、可解释性、可理解性、可靠性、可控性,增强人工智能系统的韧性、自适应性和抗干扰能力,逐步实现可验证、可审核、可监督、可追溯、可预测、可信赖。
第十三条
避免偏见歧视。在数据采集和算法开发中,加强伦理审查,充分考虑差异化诉求,避免可能存在的数据与算法偏见,努力实现人工智能系统的普惠性、公平性和非歧视性。
第四章 供应规范
第十四条
尊重市场规则。严格遵守市场准入、竞争、交易等活动的各种规章制度,积极维护市场秩序,营造有利于人工智能发展的市场环境,不得以数据垄断、平台垄断等破坏市场有序竞争,禁止以任何手段侵犯其他主体的知识产权。
第十五条
加强质量管控。强化人工智能产品与服务的质量监测和使用评估,避免因设计和产品缺陷等问题导致的人身安全、财产安全、用户隐私等侵害,不得经营、销售或提供不符合质量标准的产品与服务。
第十六条
保障用户权益。在产品与服务中使用人工智能技术应明确告知用户,应标识人工智能产品与服务的功能与局限,保障用户知情、同意等权利。为用户选择使用或退出人工智能模式提供简便易懂的解决方案,不得为用户平等使用人工智能设置障碍。
第十七条
强化应急保障。研究制定应急机制和损失补偿方案或措施,及时监测人工智能系统,及时响应和处理用户的反馈信息,及时防范系统性故障,随时准备协助相关主体依法依规对人工智能系统进行干预,减少损失,规避风险。
第五章 使用规范
第十八条
提倡善意使用。加强人工智能产品与服务使用前的论证和评估,充分了解人工智能产品与服务带来的益处,充分考虑各利益相关主体的合法权益,更好促进经济繁荣、社会进步和可持续发展。
第十九条
避免误用滥用。充分了解人工智能产品与服务的适用范围和负面影响,切实尊重相关主体不使用人工智能产品或服务的权利,避免不当使用和滥用人工智能产品与服务,避免非故意造成对他人合法权益的损害。
第二十条
禁止违规恶用。禁止使用不符合法律法规、伦理道德和标准规范的人工智能产品与服务,禁止使用人工智能产品与服务从事不法活动,严禁危害国家安全、公共安全和生产安全,严禁损害社会公共利益等。
第二十一条
及时主动反馈。积极参与人工智能伦理治理实践,对使用人工智能产品与服务过程中发现的技术安全漏洞、政策法规真空、监管滞后等问题,应及时向相关主体反馈,并协助解决。
第二十二条
提高使用能力。积极学习人工智能相关知识,主动掌握人工智能产品与服务的运营、维护、应急处置等各使用环节所需技能,确保人工智能产品与服务安全使用和高效利用。
第六章 组织实施
第二十三条
本规范由国家新一代人工智能治理专业委员会发布,并负责解释和指导实施。
第二十四条
各级管理部门、企业、高校、科研院所、协会学会和其他相关机构可依据本规范,结合实际需求,制订更为具体的伦理规范和相关措施。
第二十五条
本规范自公布之日起施行,并根据经济社会发展需求和人工智能发展情况适时修订。
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