Cloud Next Recap: 20 ways our customers outdo themselves using Google Workspace
公司规模
Large Corporate
地区
- America
国家
- United States
产品
- Google Workspace
- Gemini for Google Workspace
- Google Meet
技术栈
- Generative AI
- Vertex AI
实施规模
- Enterprise-wide Deployment
影响指标
- Productivity Improvements
- Customer Satisfaction
- Employee Satisfaction
技术
- 平台即服务 (PaaS) - 连接平台
- 分析与建模 - Generative AI
适用行业
- Software
- Professional Service
适用功能
- 商业运营
- 销售与市场营销
用例
- 远程协作
- 预测性维护
- 数字孪生
服务
- 云规划/设计/实施服务
- 网络安全服务
关于客户
The article highlights a diverse range of customers using Google Workspace to enhance their operations. These customers include large corporations like Uber, Bristol Myers Squibb, and Verizon, as well as organizations such as the United Nations Population Fund and American Addiction Centers. The customers span various industries, including healthcare, telecommunications, education, and hospitality. They range from global enterprises to educational institutions and government agencies. Each customer leverages Google Workspace to address specific challenges, such as improving productivity, enhancing collaboration, and ensuring data security. The article showcases how these organizations have integrated Google Workspace into their workflows to achieve significant operational improvements and foster a culture of innovation and security.
挑战
The challenge faced by various organizations was to enhance productivity, creativity, and collaboration while ensuring data security and compliance. Organizations like Uber, Sports Basement, and the United Nations Population Fund needed to streamline their operations, reduce time spent on repetitive tasks, and improve communication, especially for non-native English speakers. Additionally, companies like Bristol Myers Squibb and American Addiction Centers sought to accelerate documentation processes and reduce employee onboarding time. The need for real-time collaboration and communication was also a significant challenge for companies like Pepperdine University and Korean Air, where language barriers and limited access to resources posed difficulties.
解决方案
Google Workspace, along with its generative AI feature Gemini, provided a comprehensive solution to the challenges faced by these organizations. For Uber, Gemini helped save time on repetitive tasks and enhanced employee retention. Sports Basement used Gemini to craft customer responses quickly, reducing time spent on drafting messages. The United Nations Population Fund benefited from Gemini's writing assistance, especially for non-native English speakers. Bristol Myers Squibb utilized Vertex AI and Google Workspace to accelerate the creation of Informed Consent Forms, significantly reducing the time required. American Addiction Centers leveraged Gemini to streamline employee onboarding, reducing the process from three days to 12 hours. Google Workspace's real-time collaboration features, such as Google Meet and Google Chat, facilitated seamless communication and collaboration for organizations like Pepperdine University and Korean Air, breaking down language barriers and improving accessibility.
运营影响
数量效益
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