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Google > 实例探究 > Sami Saúde: Breaking healthcare barriers with an AI-driven approach to human-centered care

Sami Saúde: Breaking healthcare barriers with an AI-driven approach to human-centered care

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公司规模
Mid-size Company
地区
  • America
国家
  • Brazil
产品
  • Google Cloud
  • Google Workspace
  • Vertex AI
  • Gemini for Google Workspace
技术栈
  • AI-powered tools
  • Generative AI
  • Cloud Infrastructure
实施规模
  • Enterprise-wide Deployment
影响指标
  • Productivity Improvements
  • Customer Satisfaction
  • Innovation Output
技术
  • 分析与建模 - 机器学习
  • 平台即服务 (PaaS) - 数据管理平台
  • 功能应用 - 远程监控系统
适用行业
  • 医疗保健和医院
  • 生命科学
适用功能
  • 商业运营
  • 质量保证
用例
  • 数字孪生
  • 预测性维护
  • 远程资产管理
服务
  • 云规划/设计/实施服务
  • 软件设计与工程服务
  • 系统集成
关于客户
Sami Saúde is a Brazilian healthcare platform founded in 2018 by a doctor and an entrepreneur with the mission to revolutionize healthcare in Brazil. The company aims to provide personalized, affordable, and accessible care to all Brazilians by breaking through traditional processes and outdated systems. Sami Saúde connects patients, doctors, hospitals, laboratories, and companies to create an efficient, humane, and reliable healthcare system. With a team of 300 employees, Sami Saúde is committed to leveraging technology to improve patient outcomes and empower care providers. The company has partnered with Google Cloud and Google Workspace to implement AI-powered solutions that support care providers and enhance the quality of care delivered to patients.
挑战
Sami Saúde, a Brazilian healthcare company, faced the challenge of transforming a complex and bureaucratic healthcare system into one that is affordable, personalized, and accessible for all Brazilians. The traditional processes and outdated systems in the healthcare industry posed significant barriers to achieving this vision. Sami Saúde aimed to break through these barriers by leveraging technology to improve patient outcomes and empower care providers. The company recognized the importance of technology in expanding access to high-quality healthcare and sought to implement innovative solutions to address the challenges faced by the healthcare industry in Brazil.
解决方案
Sami Saúde partnered with Google Cloud and Google Workspace to implement AI-powered solutions that automate repetitive healthcare tasks and empower care providers. The company leveraged Google Cloud's scalable infrastructure and integrated ecosystem of solutions to build a new standard for health insurance in Brazil. By using AI capabilities within Google Cloud, Sami Saúde developed powerful solutions to address everyday challenges in healthcare. One of the key projects, named Copilot, uses Vertex AI to create an AI-powered assistant that supports healthcare professionals in real-time interactions with patients. This assistant provides relevant patient information, reducing the need for manual searches and improving the quality of care. Additionally, Sami Saúde implemented Gemini for Google Workspace to automate administrative processes, such as generating clinical summaries, saving nurses over 900 hours monthly and improving communication between healthcare providers.
运营影响
  • Sami Saúde's implementation of AI-powered solutions has significantly improved operational efficiency by automating repetitive tasks and reducing the administrative burden on healthcare professionals.
  • The use of AI-powered tools has empowered healthcare providers to deliver better and faster healthcare services, enhancing the overall quality of care provided to patients.
  • The centralized approach of the platform has made it easier to manage data repositories, connect models, and design AI architecture, enabling quick development and iteration of solutions.
  • The implementation of AI solutions has supported more accurate diagnoses and better patient outcomes, contributing to improved patient satisfaction and trust in the healthcare system.
数量效益
  • 100% of patient summaries are generated by AI, with 81% approved without editing.
  • 900+ hours saved monthly for care coordinators, equal to a 13% increase in productivity.
  • Expected to increase the number of people served daily by coordinators by 50%.
  • Potential reduction in medical referrals by 30%.

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