US Foods 借助 NetMotion Mobility® 每年节省 110 万个员工工时和 80 万美元
公司规模
Large Corporate
地区
- America
国家
- United States
产品
- NetMotion Mobility
- SAP Afaria mobile device management solution
技术栈
- Mobile Performance Management software
- Virtual Private Network (VPN)
实施规模
- Enterprise-wide Deployment
影响指标
- Cost Savings
- Productivity Improvements
技术
- 应用基础设施与中间件 - API 集成与管理
适用行业
- 食品与饮料
适用功能
- 销售与市场营销
- 商业运营
用例
- 远程资产管理
- 库存管理
服务
- 系统集成
- 软件设计与工程服务
关于客户
US Foods 是美国最大的食品经销商之一。该公司为各种食品企业提供服务，从连锁和家族经营的餐厅和酒店到企业自助餐厅。US Foods 拥有一支由 5,000 名员工组成的现场团队，负责与客户见面并亲自为他们服务。这些现场销售代表在提交订单、提供产品库存和交货日期方面发挥着主要作用。然而，该公司注意到，订单通常是在工作日快结束时一次性下达，而不是全天下达，从而造成大量积压。
挑战
美国食品公司是美国最大的食品经销商之一，其 5,000 人的现场团队面临着巨大挑战。这些员工需要亲自与客户会面并为他们提供服务，当他们试图在客户现场用笔记本电脑提交采购订单时，却遇到了不可靠的连接问题。这经常导致工作中断和时间浪费，因为他们必须重新登录 VPN 连接并重新启动应用程序。不良的连接性还对库存管理产生了负面影响，因为销售代表直到一天结束才知道产品是否缺货。这导致与客户的潜在销售时间损失了 110 万小时，并且每年在预印材料上花费了 800,000 美元。
解决方案
US Foods 实施了移动性能管理软件 NetMotion Mobility®，以确保可靠的连接。该软件在具有挑战性的网络和运营条件下保持持续、可靠连接的卓越能力正是 US Foods 所需要的。销售代表不再需要担心无覆盖区域、盲区、信号弱或漫游。他们只需连接一次，即可不间断地为客户提供服务。Mobility 是该公司 SAP Afaria 移动设备管理解决方案的完美补充。销售人员现在可以在客户面前实时检查库存水平，而不必为“计算机问题”道歉，也不必等到下班后才下订单。此外，NetMotion 对 US Foods 的信息安全和管理政策的检查发现，员工设备经常长时间容易受到恶意软件的攻击。将 Mobility 与 Afaria 的移动设备管理功能相结合，销售代表现在可以在晚上开机远程更新笔记本电脑，从而弥补关键的网络安全漏洞并保护企业及其客户。
运营影响
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