QD, a leading provider of managed services solutions in Sweden, was facing a challenge after a recent merger. The company found itself using four separate backup solutions which increased operational costs and threatened to eat into margins. The multiple backup solutions required substantial manual effort to manage and each member of the service desk team had to be trained on each backup system individually, a time-consuming process. The company was looking for a platform that could support a range of use cases, especially the ability to back up virtual and physical machines whether they were based in customers’ offices or in their own data centers.

RightShip, a company committed to improving safety and efficiency in the global maritime industry, had been relying on its Ship Vetting Information System (SVIS) for 13 years. The SVIS was a custom-built platform for assimilating and analyzing vessel data. However, the organization sought a more flexible technology solution that would be easier to update and manage. Additionally, RightShip saw an opportunity to evolve its assessment model and further differentiate its ship vetting services. The industry had reached a technology ceiling and RightShip wanted to explore new technologies and move to the next level.

Sapiens International Corporation was in need of a flexible, resilient cloud hosting platform to support benchmark testing, global demonstrations and seamless, worldwide adoption of its enterprise application for managing insurance operations. The company wanted to team with a cloud provider offering data center presence worldwide and high-performance technology.

Shop Direct, a multi-brand online retailer, has been transitioning from a catalogue-driven business into a world-class digital retailer. With 86 percent of the company’s sales made online, it is critical for Shop Direct to ensure that the right product is available in the right place and at the right price. However, with its business growing, the group found it increasingly difficult to manage rapidly expanding numbers of products and related information. The previous approach to product management and stock planning was largely manual, with most buyers working from their own spreadsheets. This resulted in a lack of a consistent way of managing and forecasting inventory, and a limited view of products and pricing across the group.

Skypicker, an innovative online platform for purchasing airline tickets, was in need of a cloud hosting infrastructure capable of handling data-intensive workloads. The company's unique algorithm and robust data processing capabilities allowed it to create new flight combinations with tickets that were typically 50 to 90 percent cheaper than traditional offerings. However, to support this innovative platform and serve a rapidly increasing customer base, Skypicker needed a powerful and reliable cloud hosting infrastructure.

Tabicel, a construction company, aimed to expand its precast concrete materials business. However, the company's IT support teams were often occupied with the maintenance and management of a slow, costly, and inflexible infrastructure which hosted the company’s core SAP Business One platform. This prevented employees from focusing on higher-value activities. To support its newly launched three-year growth plan based on the delivery of eco-friendly products, Tabicel needed to optimize the use of its internal resources, cut costs, and boost productivity.

Telecomputer GmbH identified a business opportunity in the form of a cloud-based delivery model that would reduce the IT management burden for its municipal customers. However, the company needed a trusted IT solution provider offering high-performance cloud technology and data center presence in Germany. The company also needed to comply with German regulations for data management and security.

Toolfit, a company that provides a management platform to fitness facilities throughout Brazil, was in need of a more agile and reliable cloud hosting infrastructure. The organization was not only looking to improve application uptime but also wanted to collaborate with a trusted IT provider that could offer exceptional support services. The existing infrastructure was not meeting the company's needs in terms of reliability and support.

UNIT4 Business Software was facing increasing demand for cloud-based ERP solutions. To keep up with this demand, the company wanted to partner with a cloud hosting provider that offered a diverse range of services and a global data center presence, including facilities in Canada. Additionally, the company sought a trusted brand leader with a well-established international reputation to help bolster its cloud offerings.

A U.S. government organization was struggling with a sprawling, inefficient data storage infrastructure due to years of deploying disk arrays on a project-by-project basis. Each application had a separately managed silo of storage that could not be shared with new applications. These islands of storage were either bursting at the seams or significantly under-utilized, causing performance issues or representing wasted investment. The costs for acquiring and operating storage systems from multiple different vendors were high and rising, and the organization recognized that its unplanned approach to data storage was unsustainable. The need to maintain multiple different hardware and software configurations meant that operating costs for storage were too high. The organization also had islands of both under- and over-utilization: a large proportion of its investment in storage capacity was doing no useful work while in other areas it was struggling to scale its arrays to meet growing needs.

Viewpointe, a leading managed service and payments provider to regulated industries, was looking to reduce costs and boost efficiency. The company wanted to move its internal and client-facing IT operations to a single high-performance cloud hosting infrastructure. The goal was to find an infrastructure solution that would provide overall savings and greater efficiency, allowing the company to be more competitive in the market.

WeCloud AB, a Sweden-based company providing cloud-based security services, was looking to extend its services beyond Scandinavia to customers worldwide. The company's core offerings include antispam, email archiving, and virus filtering solutions. To achieve this global reach, WeCloud needed a trusted cloud hosting provider with a global data center presence. The company evaluated several options, including Amazon Web Services (AWS) and Microsoft Azure.

Zumidian, a company that provides hosting infrastructure for online games, was in need of a cloud provider that could offer high-availability, high-performance technology. The business was seeking a flexible global cloud solution that could easily scale up and down to accommodate unpredictable gaming workloads. The challenge was to find a cloud provider that could meet these requirements and also provide a fast, security-rich network.

To launch the immixGroup Criminal Investigative Tracking Tool (iCrITT), an innovative solution for conveniently, securely managing all information associated with child exploitation investigations, immixGroup needed a scalable, economical hosting platform. The company wanted to build a system that can be used across multiple law enforcement agencies and needed a hosting solution that would make it easy to share information, but also allow agencies to maintain the security of their case information. The company evaluated SoftLayer, Amazon Web Services and Microsoft Azure cloud solutions, but only SoftLayer allowed them to dedicate hardware completely to the iCrITT environment.

Montgomery County Juvenile Court judges have less than 10 minutes per child to review information from many parties and make potentially life-changing decisions. They must have efficient, comprehensive data flow. Gathering all of the requisite information can be difficult, particularly because things change quickly. It’s realistic to say that for 50 percent of the cases, something happens between the time when the clerks put together files and when court begins. This could result in wasting precious time discussing a recent update.

The 2013 merger between Edward Hospital & Health Services and Elmhurst Memorial Healthcare created one of the largest health systems in Illinois. As is often the case with this type of amalgamation, executives of the newly named Edward-Elmhurst Healthcare faced numerous integration challenges and had to determine the best way to maximize each organization’s strengths. One of the challenges was deciding on a cardiology system. Before the merger, both hospitals used Merge’s cardiology solutions, Merge Cardio™ and Merge Hemo™, for a single web-based view of each patient’s complete record. The decision to continue using these products was an easy one, says Jeff Hanson, manager of imaging informatics at Edward-Elmhurst Healthcare, since users at both locations are delighted with their performance.

The Polyclinic, a multispecialty clinic with fifteen locations throughout the greater Seattle area, was facing challenges in facilitating compliance with Medicare Annual Wellness Visit requirements. Many of The Polyclinic’s providers were not well informed regarding Annual Wellness Visit eligibility, protocols, and benefits, and as a result were unable to communicate their value to patients. This led to a substantial number of eligible patients not coming in for an Annual Wellness Visit, and of those who did, the no-touch nature of the appointment caused confusion and dissatisfaction, as many were expecting more of an annual physical. Another challenge the organization faced was some patients contacted for Annual Wellness Visits were ill or physically fragile, and bringing them in for assessments was not appropriate.

Hallmark Health Medical Associates (HHMA) wanted to empower its caregivers to improve performance on several key measures by improving documentation and using pre-visit planning and daily huddles. The organization set three goals for this implementation. First, the organization wanted to make it easier for caregivers to review and update primary care physician (PCP) attribution and patient status. HHMA believed this would help drive the accuracy of outreach calls and performance reporting. HHMA’s second goal was for all of its offices to begin performing pre-visit planning at least one day in advance. As part of this goal, the business envisioned daily huddles in its offices, during which caregivers would use patient summaries to identify and develop plans for closing patient care gaps. The organization’s third goal was to reach a threshold of 90 percent for six 2014 National Committee for Quality Assurance (NCQA) PatientCentered Medical Home (PCMH) standard measures.

Cincinnati Children’s Hospital Medical Center (CCHMC) was facing several challenges with its imaging strategy. The hospital had limited long-term image storage for its contingency system and lacked a true disaster recovery process for full-fidelity images. Additionally, there was no documentation for ultrasound studies, which prevented the hospital from billing for imaging procedures. The hospital was also looking to expand its image storage beyond radiology and cardiology to include images from across all 'ologies. However, such a complicated change required a deliberate and careful process to ensure that images were not misplaced or inaccessible.

Irdeto, a global leader in digital platform security, was facing challenges in streamlining its sales processes. The company's sales teams were distributed worldwide, each with its own approach, incentives, and rewards. The lack of a centralized system led to inconsistencies and inefficiencies. Sales teams and managers were unable to see the approval process, who was responsible for incentives, or what compensation was based on. The company was using spreadsheets to calculate sales reps rewards and shared the file with the teams by email. Irdeto wanted to offer all international sales teams the same rewards, improve collaboration between teams, and provide clear compensation.

In 2011, the government of China mandated that all trucks be connected to the TransWiseway Internet of Vehicles (IoV) platform. As a result, Beijing-based TransWiseway Information Technology Co. Ltd. needed to grow its platform to support and serve 10 million simultaneously connected vehicles while managing the massive amounts of data generated by the solution. The company was faced with the challenge of expanding its platform to accommodate the growing number of connected vehicles and the data they generate. This required a robust and scalable solution that could handle the influx of data and provide real-time analysis for improved safety and decision making.

The online provider of hotel accommodations was struggling to fully benefit from customer feedback as the information provided often lacked the detail required to identify and fix issues. The online travel industry is highly competitive and many sites provide similar inventories. This makes it difficult for companies to differentiate their offerings and achieve long-term success. The hotel accommodation provider was looking for a way to embed customer listening into critical business processes. However, many e-businesses are ill equipped to fully benefit from customer feedback, as they are often unable to act on the information. For example, customers might allude to a problem in the booking process but unless they provide specific details, the e-business is hard pressed to identify and fix the issue. This cycle of inactionable feedback perpetuates poor customer experiences, site abandonment and unrealized revenue opportunities.

Pixx.io was preparing to launch its innovative, professional media management platform and needed a highly scalable hosting infrastructure. The company wanted to partner with a trusted provider that could offer a high-performance hosting environment, exceptional support services, and a global data center presence, including a facility in Germany. The challenge was to find a solution that could meet these requirements and support the company's growth.