IBM > 实例探究 > Watson Health 助力奥兰多健康中心建立临床整合网络,助力促进社区健康

Watson Health 助力奥兰多健康中心建立临床整合网络,助力促进社区健康

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公司规模
Large Corporate
地区
  • America
国家
  • United States
产品
  • IBM® Phytel Outreach
  • IBM® Phytel Insight
  • IBM® Phytel Coordinate
  • IBM® Phytel Remind
  • IBM® Phytel Transition
技术栈
  • Watson Health™ platform
实施规模
  • Enterprise-wide Deployment
影响指标
  • Cost Savings
  • Customer Satisfaction
  • Productivity Improvements
技术
  • 平台即服务 (PaaS) - 数据管理平台
适用行业
  • 医疗保健和医院
用例
  • 质量预测分析
  • 远程病人监护
服务
  • 数据科学服务
  • 系统集成
关于客户
奥兰多健康中心是佛罗里达州最全面的私营非营利医疗网络之一。该网络总部位于奥兰多,由八家医院组成,每年为近 200 万佛罗里达州中部居民和约 4,500 名国际游客提供服务。作为佛罗里达州中部第五大雇主,奥兰多健康中心拥有超过 14,000 名员工,其中包括 500 名医生。该医疗网络拥有约 3,000 名初级和专科护理附属医生。它一直是责任医疗组织 (ACO) 模式的热情支持者,自 2013 年以来一直参与各种 ACO 计划。
挑战
总部位于佛罗里达州的综合性私营非营利医疗网络 Orlando Health 认识到需要过渡到基于价值的计费和人口健康管理。然而,这种转变需要实现患者参与的自动化,并解锁所有临床系统中的患者数据。他们可以选择的两种方案是,要么手动汇总医生使用的各种电子健康记录 (EHR) 系统中庞大患者群体的记录,但这是不切实际的,要么依赖过时的索赔数据,但由于患者的健康状况会随着时间的推移而迅速变化,这种方法是不够的。
解决方案
为了克服向基于价值的计费和人口健康管理过渡的挑战,奥兰多健康中心实施了 Watson Health™ 平台。该平台满足奥兰多健康中心为其人口健康管理 (PHM) 计划确定的所有 IT 基础设施要求,包括汇总来自多个 EHR 的数据,以及自动化,以解放医护人员,满足患者更深层次的需求。第一步是使用 Watson Health 平台建立奥兰多临床整合网络 (CIN) 的技术基础,Watson Health 本质上充当伪健康信息交换 (HIE),以汇总来自所有不同 EHR 的数据。下一步是开始为符合某些标准的患者建立患者登记册,例如患有慢性病或符合预防性筛查推荐参数的患者。
运营影响
  • Orlando Health was able to increase the number of its diabetic patients who received HbA1c tests by 7 percent; increase preventative mammogram screening by 10 percent and colorectal cancer screening by 9 percent; and increase the number of patients overall who closed care gaps by 22 percent.
  • The Watson Health platform was also used to launch a pilot program focused on getting Orlando Health’s sickest patients to participate in shared medical appointments. This program brought together a cohort of patients who share chronic co-morbidities that may be modified through lifestyle changes for 90-minute monthly group appointments that provide education and support from their physician as well as a nurse care coordinator, dietitian, exercise physiologist, pharmacist or any other healthcare professionals the patients require.
  • The effectiveness of the PHM program has had another residual effect as well. As local PCPs learn about Watson Health’s ability to aggregate EHR data across platforms, more are requesting to become affiliated with the health system.
数量效益
  • Orlando Health generated $6.6 million in shared savings from two ACO contracts.
  • Using Watson Health solutions, Orlando Health was able to reach a population of 270,000 people.
  • By using automated outreach and follow-up, Orlando Health increased the amount of gaps of care it closed by 22 percent.
  • All risk reporting is provided through the Watson Health platform.

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