A Conversation with John Thompson...
Customer Company Size
Large Corporate
Region
- America
- Africa
- Asia
- Europe
Country
- United States
- Canada
- Mexico
- Bangladesh
- China
- Egypt
- Finland
- Germany
- India
- Netherlands
- Norway
- Pakistan
- Russia
- South Africa
- Sweden
- Taiwan
- Thailand
- Ukraine
- Vietnam
Product
- Chempax
Tech Stack
- Database Management
- Real-time Inventory Control
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Platform as a Service (PaaS) - Data Management Platforms
Applicable Industries
- Chemicals
Applicable Functions
- Logistics & Transportation
- Sales & Marketing
Use Cases
- Inventory Management
- Supply Chain Visibility
Services
- System Integration
- Training
About The Customer
Tannin Corporation is the largest wet end leather chemical supplier in North America. The company was established in 1944 and has grown significantly over the years. Tannin Corporation has five locations in North America, with its headquarters in Peabody, MA. The company also has a strong international presence, with export markets in South America, the Caribbean, Asia, the Middle East, Africa, and Europe. Tannin Corporation operates several divisions, including Marden Wild Corporation, Mann Distribution, Blumberg Company, Sudbury Boat Care Products. The company's product lines include specialty leather, water treatment, basic commodity chemicals, custom blending, manufactured leather, and marine chemicals.
The Challenge
Tannin Corporation, a distributor-manufacturer for the leather industry, was in search of a comprehensive solution that could handle all aspects of their business operations. This included shipping, accounting, manufacturing, and receiving. They needed a system that could manage their entire business for chemical distribution and manufacturing, including batch tickets and real-time inventory control. The company has multiple locations across North America, including Canada and Mexico, and sales representatives all over the world. Therefore, they needed a solution that could standardize their business operations across all locations, ensuring that all employees have access to the same information.
The Solution
Tannin Corporation chose Chempax as their comprehensive solution. Chempax is a solution that manages the entire business for chemical distribution and manufacturing. It handles everything from batch tickets to real-time inventory control. This allows Tannin's customer service representatives to know the company's inventory and communicate effectively with customers. Chempax also handles Tannin's warehousing needs, from scheduling to picking order to receiving. Furthermore, Chempax standardizes Tannin's business operations across all its locations in North America, ensuring that all employees have access to the same information. This makes the business operations seamless. Additionally, Datacor's CRM solution, eChempax, is a great tool for Tannin's sales team, allowing them to access the data they need from anywhere.
Operational Impact
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