A Salesforce to DB2 to SQL to real-time APIs success story
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- Jitterbit Harmony
Tech Stack
- Salesforce
- DB2
- SQL
- Real-time APIs
- AS/400
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries
- Food & Beverage
Applicable Functions
- Discrete Manufacturing
- Logistics & Transportation
Use Cases
- Inventory Management
- Supply Chain Visibility
Services
- Cloud Planning, Design & Implementation Services
- System Integration
About The Customer
Dot Foods is the largest food service redistribution company in the United States. The company offers over 112,000 products from 830 food industry manufacturers. Dot consolidates those products and delivers in less-than-truckload (LTL) quantities weekly to distributors nationwide. Founded in 1960, Dot Foods is a $6.2 billion enterprise and is number 65 on Forbes list of largest private companies. The company's operations are vast and complex, requiring a robust and efficient system for managing data and processes.
The Challenge
Dot Foods, the largest food service redistribution company in the United States, was struggling with legacy systems that created silos of information. The company's accounts, locations, contact, preferred customer communications, and sales history were all caught on IBM technology first introduced in 1979. The company was using AS/400 based custom coded systems which led to duplicate data and fragmentation of data, processes, and systems. This resulted in an unstable digital infrastructure and reporting was slow and prone to inaccuracy. The company needed a solution that would allow them to phase out the AS/400 applications without disruption while improving data quality and reducing manual entry.
The Solution
Dot Foods implemented an Enterprise Integration Platform based on Jitterbit Harmony. Jitterbit Harmony is a full-featured cloud integration platform that brings together data, apps, and devices with and without coding. Using Harmony, organizations like Dot Foods can quickly and easily orchestrate, automate, and integrate various applications, business processes, and data views. Jitterbit Harmony makes it easy to integrate your systems so you can focus on what you do best. This solution allowed Dot Foods to create a more stable and efficient digital infrastructure, with users only needing to enter data once, leading to less manual entry and better data quality.
Operational Impact
Quantitative Benefit
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