Software AG > Case Studies > A Smart Telecom Down Under Software AG & Telstra Transform Australian Water Management

A Smart Telecom Down Under Software AG & Telstra Transform Australian Water Management

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Customer Company Size
Large Corporate
Region
  • Pacific
Country
  • Australia
Product
  • Cumulocity IoT
  • Solutions Accelerator for Water Management
Tech Stack
  • IoT
  • APIs
  • Edge architecture
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Environmental Impact Reduction
Technology Category
  • Platform as a Service (PaaS) - Connectivity Platforms
Applicable Industries
  • Utilities
  • Telecommunications
Applicable Functions
  • Logistics & Transportation
  • Maintenance
Use Cases
  • Water Utility Management
  • Leakage & Flood Monitoring
  • Remote Asset Management
Services
  • System Integration
  • Software Design & Engineering Services
About The Customer
Telstra is Australia’s leading telecommunications and technology company, offering a full range of communications services and competing in all telecommunications markets. Globally, Telstra provides end-to-end solutions including managed network services, global connectivity, cloud, voice, colocation, conferencing and satellite solutions to enterprise customers. It also has licenses in Asia, Europe and the United States and offers access to more than 2,000 points of presence across the globe and operates Asia Pacific’s largest subsea cable network. For more than 40 years Telstra has been the leading provider of telecommunications and technology services globally. In an industry where change is constant, it has prospered by staying ahead of the curve: By embracing new technologies and constantly experimenting with new business models.
The Challenge
Telstra, Australia’s leading telecommunications and technology company, was facing a constantly changing telecommunications landscape. The acceleration of IoT services and the pressure on water utilities and government to cut waste, digitalize, and streamline water management presented new challenges. The company saw the Internet of Things as a huge strategic opportunity and a chance to capture new network revenues and expand into new sales channels. However, to achieve this, they needed a carrier grade, secure and open IoT platform.
The Solution
In 2016, Telstra selected Cumulocity, a highly rated platform that offered the flexible scalable solution and service package that was required. Cumulocity is open, independent, and has unique capabilities such as Edge architecture. The platform was rated as the most developer friendly on the market. According to Gerhard Loots, Telstra’s Executive for Global IoT Solutions, the platform’s flexibility, and its ability to build customer-specific applications was also critical. Since Software AG acquired Cumulocity in March 2017, it has worked closely with Telstra to get even more out of the solution—by adding new capabilities and expanding the IoT architecture with its many highly rated products. The two companies have also worked closely to develop modern services that utilize the platform and approach new industries for partnerships.
Operational Impact
  • Supports and expands Telstra go-to-market strategy for the water-industry & IoT services
  • Helps utilities to deliver better services to their customers, conserve water and economize costs
  • Establishes Telstra as a leader in smart services for utilities
  • Helps conserve the world’s most precious resource
Quantitative Benefit
  • Up to 20% reductions in leakage
  • 15% reductions in costs
  • 10% to 35% reduction in per capita consumption resulting from increased transparency

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