Achievement First Securely Enables Remote Work and Pivots to Virtual Education with Okta
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- Okta Identity Cloud
- Okta Universal Directory
- Okta Lifecycle Management
- Okta Single Sign-On
- Okta Multi-Factor Authentication
Tech Stack
- Cloud-based IT infrastructure
- LDAP
- Zoom
- Zendesk
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
- Customer Satisfaction
- Employee Satisfaction
Technology Category
- Cybersecurity & Privacy - Identity & Authentication Management
- Platform as a Service (PaaS) - Connectivity Platforms
- Application Infrastructure & Middleware - API Integration & Management
Applicable Industries
- Education
Applicable Functions
- Business Operation
- Human Resources
Use Cases
- Cybersecurity
- Remote Asset Management
- Remote Collaboration
- Remote Control
Services
- Cloud Planning, Design & Implementation Services
- Cybersecurity Services
- System Integration
About The Customer
Achievement First is a non-profit organization operating a network of 37 free, public charter schools across Connecticut, Rhode Island, and New York. Serving over 15,000 students annually, many from lower-income families, the organization is dedicated to providing excellent education. With a workforce of 2,600 teachers and staff, Achievement First focuses on optimizing operations to deliver barrier-free education. The organization began in 1999 with a single school in New Haven, Connecticut, and has since expanded significantly. Its mission is to ensure equal educational opportunities for all children, regardless of race or economic status.
The Challenge
Achievement First faced challenges with staff having to manage multiple passwords for various applications, leading to frustration and wasted time. The organization needed a modern identity solution to improve security and facilitate a move to the cloud. Additionally, the COVID-19 pandemic required a rapid transition to virtual learning, necessitating a secure and efficient remote work environment.
The Solution
Achievement First implemented the Okta Identity Cloud to address its identity management challenges. The organization initially tested Okta with three applications and later expanded to secure over 140 applications. Okta's pre-built integrations and vendor-agnostic approach facilitated a smooth transition to a cloud-first infrastructure. During the COVID-19 crisis, Okta enabled rapid deployment of Zoom and Zendesk, supporting remote education and IT operations. Okta's security features, including Single Sign-On and Multi-Factor Authentication, ensured secure remote work and learning environments.
Operational Impact
Quantitative Benefit
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