Technology Category
- Analytics & Modeling - Real Time Analytics
- Functional Applications - Inventory Management Systems
Applicable Industries
- Consumer Goods
- Retail
Applicable Functions
- Quality Assurance
- Warehouse & Inventory Management
Use Cases
- Inventory Management
- Real-Time Location System (RTLS)
Services
- Cloud Planning, Design & Implementation Services
About The Customer
ADEO Services is a technical support provider for ADEO, the world’s third-largest home improvement company and the leading company in France. ADEO Services supports ADEO’s mission to inspire inhabitants by helping its business teams and product managers to reach their digital ambitions and challenges, from data warehousing to cloud infrastructure. ADEO Services teams work closely with multiple business units around the world, with a dedicated operations team that helps to deliver new cloud functionalities and technical support. The team supports and advises product managers and their teams on tasks such as network connectivity and building data pipelines, as well as monitoring and referencing.
The Challenge
ADEO Services, a technical support provider for ADEO, the world’s third-largest home improvement company, faced a significant challenge in maintaining cloud compliance and optimizing its infrastructure. The company was implementing a new data platform within the Global Tech and Data Platform for ADEO in 2018, using a site reliability engineering (SRE) approach with Google Cloud operations suite. However, for certain services, it required custom options and the ability to automatically monitor services in real time, detecting noncompliance errors as they occurred. The operations team needed a tool that could address inventory, accountability, and real-time monitoring. While ADEO was already using Cloud Asset Inventory, the team wanted to have up-to-date overviews across all its services and be able to cross-reference data errors. They also wanted real-time compliance monitoring to ensure systems were compliant at the point of development.
The Solution
To address these challenges, ADEO Services developed a tool called Heimdall compliance in collaboration with Bruno Reboul, a senior PSO consultant at Google Cloud. Heimdall is a serverless tool built around microservices using Cloud Functions, leveraging Cloud Build, Cloud Source Repositories, Cloud Scheduler, and Cloud Asset Inventory. It offers access to compliance and violations statuses via BigQuery, displaying information via Looker Studio, and can also connect with Pub/Sub violations messages. Heimdall uses BigQuery to cross-reference the data from RAM with ADEO's accountability and inventory databases, enabling it to see when exactly services have been used, as well as whether or not they are compliant. Heimdall's real-time monitoring function delivers real-time compliance checks to developers via an API using App Engine. Because both RAM and Heimdall are serverless, the tools can be scaled down to zero when not in use.
Operational Impact
Quantitative Benefit
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