Customer Company Size
SME
Region
- Asia
Product
- ProcessMaker workflow software
Tech Stack
- ProcessMaker
- Web-based application
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
- Agriculture
- Professional Service
Applicable Functions
- Business Operation
Use Cases
- Process Control & Optimization
- Regulatory Compliance Monitoring
Services
- System Integration
- Software Design & Engineering Services
About The Customer
AgroTechnology Transfer and Commercialization Center is a private/public joint venture that promotes advanced technology, products, and know-how in the agroindustrial sector of Kazakhstan. The company's work involves developing project descriptions, establishing cooperation with external experts, and evaluating projects. These processes generate a vast amount of information, which was previously managed through paper-based processes. The company was faced with a rapid increase in these processes, which were becoming difficult to manage and were leading to duplicated effort and errors in documentation.
The Challenge
AgroTechnology Transfer and Commercialization Center, a joint venture promoting advanced technology in the agroindustrial sector of Kazakhstan, was struggling with an increase in paper-based processes. These processes, which included developing project descriptions, establishing cooperation with external experts, and evaluating projects, were generating a vast amount of information that was difficult to analyze for process efficiency. The paper-based business processes were leading to duplicated effort and errors in documentation, and needed immediate automation.
The Solution
The company introduced ProcessMaker workflow software to automate its working processes and optimize labor expenditures. ProcessMaker automated the process that handled the submission of project descriptions and their evaluation, including e-mail notifications. The software’s output document module generated all the necessary documents to partner with external experts, based on the information they provided when they applied to become a partner. The software’s messaging module improved communication and the efficiency of the center’s processes. By automating processes online, ProcessMaker increased data integrity and process reliability, since all information collected by the forms, as well as process data, could be safely kept in the software’s stable, flexible database.
Operational Impact
Quantitative Benefit
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