Albert Lee Appliance Plugs Into Sales Tax Reform With Sage 100 ERP Sales Tax
Customer Company Size
SME
Region
- America
Country
- United States
Product
- Sage 100 ERP Sales Tax by Avalara
Tech Stack
- Sage 100 ERP
- Sales Tax Automation Suite
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
- Retail
Applicable Functions
- Sales & Marketing
- Business Operation
Services
- System Integration
About The Customer
Albert Lee Appliance is a family-owned business that has been selling household appliances like refrigerators, stoves, washers, and dryers for over 70 years. With four locations around Seattle, Albert Lee is the largest independent appliance dealer in Washington. The company has a staff of 100 employees. Despite the many changes the company has undergone throughout its history, perhaps the most significant change in recent history was a shift in sales tax legislation. This shift, which occurred seemingly overnight, required Albert Lee to go from manually calculating sales tax for just four locations to potentially hundreds of jurisdictions—all within the state of Washington.
The Challenge
Albert Lee Appliance, a family-owned appliance dealer with four locations around Seattle, faced a significant challenge when Washington state adopted the Streamlined Sales and Use Tax initiative in 2008. The new laws shifted nexus from place of shipment (one of Albert Lee’s stores) to place of destination (Albert Lee’s customer locations). What used to entail a small handful of manual tax calculations suddenly turned into potentially hundreds. The company realized its sales tax work was going to get a lot more complicated. The company's average transaction is about $2,000, which means the state audits them regularly. In fact, they see them so often that they’re on a first-name basis with a couple of the auditors.
The Solution
To address the challenge of the new tax laws, Albert Lee turned to The Macabe Associates, their Sage Business Partner. A consultant at Macabe suggested plugging in to Sage 100 ERP Sales Tax by Avalara—an end-to-end sales tax automation suite that’s fast, accurate, affordable, and plugs right into Sage 100 ERP. The solution was easy to set up and get started. Once Sales Tax is set up, everything else just happens behind the scenes. Today, Albert Lee representatives pull up a customer in Sage 100 ERP, enter transactions in Sales Order Entry, and Sales Tax automatically calculates and enters the correct sales tax information based on the ship-to address—all in real time. All software updates, tax rates, and jurisdictional changes happen automatically in Sage 100 ERP Sales Tax, so the company doesn’t need to worry about doing research to stay on top of everchanging rules and rates.
Operational Impact
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