Alfun Boosts Operational Efficiency with IoT
Technology Category
- Application Infrastructure & Middleware - Data Visualization
Use Cases
- Behavior & Emotion Tracking
- Leakage & Flood Monitoring
About The Customer
Alfun is a Managed Service Provider (MSP) based in France. They offer a range of services including managed services, cloud solutions, adoption and change management, Azure migration consultancy, and Backup as a Service. Alfun's primary business objectives from an MSP perspective were to expand their customer base by more than 50% per year and to migrate an increased number of customer workloads to Azure. They were facing challenges with their previous monitoring solution, which was time-consuming and lacked efficient dashboard visualization for key technologies.
The Challenge
Alfun, a France-based Managed Service Provider (MSP), aimed to expand its customer base by over 50% annually and migrate a higher number of customer workloads to Azure. However, their previous monitoring solution for both on-premises and Azure resources was inefficient, taking up to a week to onboard new customers. The solution also lacked dashboard visualization for key technologies, which was a significant drawback. Alfun had attempted to create dashboards in the past, but the initiative was abandoned due to the high manual effort and complexity involved.
The Solution
Alfun adopted LogicMonitor’s agentless solution, which enabled the team to rapidly onboard new customers’ hybrid environments, covering all key technologies. This solution facilitated a more proactive monitoring approach and meaningful alerting. With LogicMonitor, Alfun significantly improved their ability to display and communicate data through dashboards for Azure, SQL, Veeam, Hyper V, NetApp, and iDrac. These dashboards covered both internal services and those monitored for customers, providing a comprehensive view of all operations.
Operational Impact
Quantitative Benefit
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