Customer Company Size
Large Corporate
Region
- Middle East
Country
- Oman
- Qatar
- Saudi Arabia
- United Arab Emirates
Product
- DocuWare
Tech Stack
- Document Management System (DMS)
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Waste Reduction
Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Functions
- Human Resources
Services
- System Integration
About The Customer
Almoayyed International Group is a leading family-owned business group based in the Kingdom of Bahrain. The company has over 30 business units and employs more than 1,700 people. Over the past 40 years, the company has transformed into a high-value company, providing expert business solutions across Bahrain, the region, and the world. Almoayyed's areas of expertise include a wide range of interests in ICT, Business Automation, Integrated Engineering, Safety & Security, Solar Energy, Printing & Marketing, Electrical & Instrumentation, Industrial Packaging, Food & Beverage, and Real Estate Management. The company also serves markets in Saudi Arabia, the United Arab Emirates, Qatar, and Oman.
The Challenge
Almoayyed International Group, a leading family-owned business group in Bahrain, was facing challenges with its document management system. With over 30 business units and 1,700 employees, the company had a complex structure where each business unit had its own paper-based filing system. This led to redundant document storage, with outgoing invoices often printed multiple times. Searching for documents also became a tedious task, as employees had to search in the remote archives of other organizations with different filing approaches. The company was in need of a digital Document Management System (DMS) to streamline its operations.
The Solution
Almoayyed International Group implemented DocuWare, a digital Document Management System (DMS), to streamline its operations. The DMS was used in important central areas such as finance, sales, and human resources. In the financial area, documents from the procure-to-pay and order-to-cash cycle, legal documents, as well as treasury and banking receipts were stored electronically. The human resources department was also completely digitized, with document access fully controlled by DocuWare so that only authorized users could access particular documents. The company plans to further its digitization efforts by exchanging documents with third-party companies via their own customer and supplier portal.
Operational Impact
Quantitative Benefit
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