Andy's Auto Sport Case Study
Customer Company Size
SME
Region
- America
Country
- United States
Product
- DOSarrest Proxy Defense
Tech Stack
- DNS
- ISP
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Cybersecurity & Privacy - Network Security
Applicable Industries
- Automotive
Applicable Functions
- Sales & Marketing
- Business Operation
Use Cases
- Cybersecurity
Services
- Cybersecurity Services
About The Customer
Andy's Auto Sport is a top-rated auto parts retailer offering car body kits for a wide array of car and truck models. They are considered the premiere provider of car body kits globally. They have been featured on TV's Pimp My Ride and several industry magazines, including Superstreet and Import Tuner. The company operates entirely online, with their entire retail sales team operating via their website. With 45 employees, they serve over 5,000 customers monthly from more than 20 countries around the world. Their website plays a crucial role in their success, attracting over a million unique visitors every month.
The Challenge
Andy's Auto Sport, a leading provider of car body kits, operates entirely online, serving over 5,000 customers monthly from more than 20 countries. Their website is crucial to their success, with over a million unique visitors every month. However, in 2011, their website went down due to a DDoS attack. The servers were overwhelmed with requests, effectively shutting down the operation. The IT team spent about a day and a half trying to resolve the problem on their own before they looked for help. This was the second time they had been attacked, and they knew they couldn't afford to wait out the attackers.
The Solution
Andy's Auto Sport decided to seek help from DOSarrest, a DDoS mitigation provider. They quickly signed up for DOSarrest's Proxy Defense service. The DOSarrest representative guided the Andy's Auto Sport team through the process of obtaining a clean IP from their ISP, installing it on their server, initiating a DNS change to redirect all traffic to DOSarrest traffic scrubbing nodes, and cleaning the traffic to send only legitimate requests back to the server. This cleared the pile-up of requests on the server and resolved the issue. DOSarrest's Proxy Defense can often be set up in no more than 15 minutes and then stays on as full-time DDoS protection. Once the DNS change was made, the Andy's Auto Sport website was back online and functioning almost instantly.
Operational Impact
Quantitative Benefit
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