Aon's Sustainability Lead Drives Change in a 50,000-Colleague Global Firm
Customer Company Size
Large Corporate
Country
- Sri Lanka
Product
- Sustainable Aviation Fuel (SAF)
Tech Stack
- Self-generated
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Environmental Impact Reduction
- Customer Satisfaction
- Innovation Output
Technology Category
- Analytics & Modeling - Predictive Analytics
Applicable Industries
- Professional Service
Applicable Functions
- Business Operation
Use Cases
- Predictive Replenishment
- Remote Asset Management
Services
- System Integration
About The Customer
Aon is a global professional services firm that provides a wide range of risk, retirement, and health solutions. With a presence in over 120 countries, Aon serves a diverse clientele, including businesses, governments, and individuals. The firm is known for its expertise in risk management, insurance brokerage, and human capital consulting. Aon has a workforce of 50,000 colleagues who are dedicated to helping clients make better decisions to protect and grow their businesses. The company is committed to sustainability and has set ambitious goals to reduce its environmental impact, including a target to achieve net zero emissions by 2030. Aon's sustainability efforts are led by Abby Neary, who has been with the company for over 15 years and has played a key role in developing the firm's Corporate Social Responsibility (CSR) and Environmental, Social, and Governance (ESG) strategies.
The Challenge
Aon, a global professional services firm, faces the challenge of integrating sustainability into its operations and client services. With a workforce of 50,000 colleagues across more than 120 countries, the firm is committed to addressing climate change and has set a target to be net zero by 2030. The challenge lies in aligning the firm's operations and services with sustainability goals, while also responding to the increasing number of client inquiries about Aon's climate change initiatives. Additionally, Aon must navigate the complexities of global regulations and the need for innovation in sustainable practices, such as the adoption of Sustainable Aviation Fuel (SAF) for business travel.
The Solution
Aon has implemented a comprehensive sustainability strategy that involves both top-down and bottom-up approaches. The firm is focused on reducing emissions through leadership investments and policy creation, while also amplifying and accelerating initiatives led by colleagues across the globe. Aon's sustainability lead, Abby Neary, works closely with product teams to evaluate investments and develop risk management solutions that account for climate change impacts. One notable solution is a risk management product co-developed for Sri Lankan rice paddy farmers, which uses annual rainfall estimates to provide immediate payouts without the need for claims. Aon is also actively participating in the development of Sustainable Aviation Fuel (SAF) as part of its efforts to make business travel more sustainable. The firm is committed to staying ahead of global regulations and leveraging ESG bonds and responsible investment funds to drive financial returns from emissions reductions.
Operational Impact
Quantitative Benefit
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