Customer Company Size
Mid-size Company
Region
- America
Country
- United States
Product
- Mobilisafe
Tech Stack
- Risk Management
- Security Policy Management
- Automatic Alerts
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
Technology Category
- Cybersecurity & Privacy - Endpoint Security
- Cybersecurity & Privacy - Security Compliance
Applicable Industries
- Software
- Professional Service
Applicable Functions
- Business Operation
- Facility Management
Use Cases
- Remote Asset Management
- Remote Control
Services
- Cybersecurity Services
- System Integration
About The Customer
Apptio is a company dedicated to transforming IT organizations into more efficient and effective partners with the business. Their Technology Business Management (TBM) solutions enable IT leaders to clearly articulate the value of IT to their business peers, aiming to reduce IT costs and make ROI-optimized decisions. Apptio's customer-focused approach results in many employees frequently accessing corporate data such as email and contacts via mobile devices, including smartphones and tablets they purchased themselves. This practice has enhanced employee efficiency but also raised concerns about security risks.
The Challenge
Apptio faced a significant challenge in managing the security risks associated with employees accessing corporate data via personal mobile devices. The use of smartphones and tablets for work purposes had increased efficiency but also introduced potential security vulnerabilities. Prior to implementing Mobilisafe, gathering information on connecting mobile devices was a tedious process that did not yield adequate results. The company lacked a comprehensive security policy for mobile device usage, which heightened the risk of data breaches and unauthorized access.
The Solution
To address these challenges, Apptio implemented Mobilisafe's risk management product. Mobilisafe provided an easy way to manage mobile device security within the company. Key features included security policy creation and management, landscape visualization, and automatic alerts. These features allowed Apptio to survey the mobile landscape, monitor device synchronization, and receive alerts about security vulnerabilities. The simplicity and rich UI/UX of Mobilisafe made it easy for the entire IT team to adopt and use the product, ensuring that even junior team members could contribute to the workload. This ease of use translated to faster adoption and better overall security management.
Operational Impact
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