Customer Company Size
Mid-size Company
Region
- America
Country
- United States
Product
- Aptean Intuitive ERP
Tech Stack
- Microsoft
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
- Metals
Applicable Functions
- Discrete Manufacturing
Use Cases
- Manufacturing System Automation
Services
- System Integration
About The Customer
American Tubing, Inc. (ATI), established in Springdale, Ark. in 1976, is a leading producer of copper components and brazed copper assemblies for use in the air conditioning and refrigeration industries. With revenues exceeding $10 million, ATI is a make-to-order shop with more than 150 employees, producing parts to individual customer specifications and prints. Prior to implementing Intuitive ERP, ATI faced a problem familiar to many manufacturers—scheduling. Customers were demanding shorter lead times and ATI’s existing ERP system was not capable of providing the information necessary to respond quickly. As a result, ATI was losing business.
The Challenge
American Tubing, Inc. (ATI) was facing a significant challenge with scheduling. Their customers were demanding shorter lead times and ATI’s existing ERP system was not capable of providing the necessary information to respond quickly. As a result, ATI was losing business. Additionally, ATI was transitioning their equipment from manual operation to automation, and they required a system that could schedule efficiently and had machine loading capability. It was crucial for ATI to view their shop floor load at any point in time, allowing them to identify potential problems and create corrective solutions on the production line before slowdowns occurred.
The Solution
ATI management contemplated rewriting their existing system in-house while they searched for other solutions. Then they learned about Intuitive ERP—a software system that offered a 100 percent Microsoft® solution. After a visit to Intuitive, ATI determined that the system functionality of Intuitive ERP would be a perfect fit for their business and licensed the Intuitive ERP base system with the Location/Lot Tracking and Shop Floor Control (SFC) options for 25 concurrent users. ATI believed it was important for their own growth to be involved with the technology from the beginning. That investment paid off for ATI. “To date, there has not been an upgrade made available that we have not considered taking the time to install as soon as we could,” said Lewis. “New versions are always faster and more feature-rich.”
Operational Impact
Quantitative Benefit
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