Arrow Global Case Study
Customer Company Size
Large Corporate
Region
- Europe
Country
- Albania
- Ireland
- Italy
- Netherlands
- Portugal
- United Kingdom
Product
- Workplace by Facebook
- Okta
- Netskope
Tech Stack
- Cloud Identity Solution
- End Point Agent
- Reverse Proxy
- API Integration
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Digital Expertise
Technology Category
- Application Infrastructure & Middleware - API Integration & Management
- Cybersecurity & Privacy - Cloud Security
- Cybersecurity & Privacy - Identity & Authentication Management
Applicable Industries
- Finance & Insurance
Applicable Functions
- Business Operation
Use Cases
- Collaborative Robotics
- Cybersecurity
Services
- Cloud Planning, Design & Implementation Services
- Cybersecurity Services
About The Customer
Arrow Global Group PLC is a leading European credit and asset management business with teams operating across the UK, Ireland, Portugal, Netherlands, Italy and Albania. The company processes credit and debt information, making data protection a crucial aspect of its business. The Group Information Security Team, which reports to the Group Chief Information Security Officer, is made up of a team of multi-disciplinary Information Security professionals, each having responsibility for a geographical region. The company operates under a strict financial regulatory regime across all of its geographies, including the Group’s regulatory and contractual obligations with regard to data protection.
The Challenge
Arrow Global Group PLC, a leading European credit and asset management business, needed a solution that would allow colleagues across multiple geographies to communicate and collaborate effectively. The company wanted to create a connected group with enhanced cohesion, which led to the requirement of a platform that would enable employees to forge better working relationships and unlock the full potential of the 'One Arrow' culture. After a detailed evaluation, Arrow selected Workplace by Facebook for its intuitive user interface, excellent mobile user experience, and familiar features and functionality. However, the company operates under a strict financial regulatory regime across all of its geographies, including regulatory and contractual obligations with regard to data protection. Therefore, additional security controls were required to make the platform suitable for Arrow Global.
The Solution
Arrow Global decided to use a layered, strength-in-depth approach to security, with multiple measures serving as fail-safes. The company selected Okta as the Cloud Identity Solution providing identity and access management to Workplace via Single Sign-On and Adaptive Multi-Factor Authentication. Netskope was selected for content management and data protection. Netskope’s End Point Agent was installed on all corporate devices, physically preventing unapproved data and files from ever reaching the Workplace cloud. Netskope’s Reverse Proxy provided an additional layer of security to support users who wanted to use their own access device. The final safety guard in the Netskope platform came from the API integration. Netskope is physically built into the Workplace platform so if something inappropriate does manage to get posted to Workplace, it will be automatically removed within the platform in seconds.
Operational Impact
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