Ask Afrika Return on Investment R1.5 Million with Acumatica ERP
Customer Company Size
Mid-size Company
Region
- Africa
Country
- South Africa
Product
- Acumatica Financial Management
- Acumatica Project Accounting
- Acumatica Customer Management
Tech Stack
- ERP
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
- Professional Service
Applicable Functions
- Business Operation
Use Cases
- Inventory Management
Services
- System Integration
About The Customer
Ask Afrika is a full-service market research company based in Pretoria, South Africa. With over 23 years of experience, the company empowers its clients with fast, reliable decision-making capability through superior quality data collection, analysis, and advisory services. The company provides actionable insights, recommendations, and strategies. Ask Afrika is a Broad-Based Black Economic Empowerment (B-BBEE) level 3 rated company. It owns the most robust brand and customer service benchmarks and is the preferred partner for customers seeking proactive social research. The company's exclusive product suite includes the Ask Afrika Orange Index®, the Target Group Index (TGI), Ask Afrika Icon Brands™, and Ask Afrika Kasi Star Brands. The Target Group Index (TGI), for which they own the South African license, is used by the majority of the top 50 advertisers and media owners in South Africa.
The Challenge
Ask Afrika, a market research company with over 23 years of experience, was facing a logistical challenge in keeping track of project costs, budgets, employee allocation, invoices, and profitability due to the large number of projects they manage at any given time. The accounting team was spending up to eight hours to create a snapshot of company profitability. The existing systems were no longer suitable for Ask Afrika’s requirements, prompting the search for an ERP system that could reduce the time it took to create reports, verify data, and maintain accurate project budgets.
The Solution
Ask Afrika implemented Acumatica, an ERP system that offers a project accounting module, including labor cost rates and project labor cost accounting integrated with payroll. The system allows companies to track new project quotes, simplify project sales and pricing, and create complex quote processes. Acumatica's appealing dashboard functionality was instrumental in Ask Afrika's decision to implement the system. The company worked with Acumatica partner Palladium, a local South African supplier, which helped with customization. Acumatica's flexibility and ease of use allowed the company to independently customize dashboards and develop various reports to meet company needs.
Operational Impact
Quantitative Benefit
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
Case Study
SET Creative Ditches Google Vault for Datto Backupify
When Kienholz first started at SET, the staff was using Microsoft Outlook for email with no form of data backup. It became apparent that something needed to change as the staff was often burdened with trying to recover emails from departed employees. Kienholz transitioned the team to Google’s Gmail and implemented Google Vault for backup purposes. While SET employees quickly adjusted to Gmail, which many use for personal email, the same could not be said for Google Vault. “Unlike most Google products, Vault was not user friendly at all. It’s very hard to search for items. We never really figured out how to do a restore either,” explained Kienholz. Due to SET’s work with high-profile brands, projects often go through many rounds of revisions right down to the eleventh hour. This means that every bit of information - especially data living in project managers’ emails - is crucial to delivering clients a polished design at deadline.
Case Study
Infosys achieves a 5–7 percent effort reduction across projects
Infosys, a global leader in consulting, technology, and outsourcing solutions, was facing significant challenges in application development and maintenance due to its distributed teams, changing business priorities and the need to stay in alignment with customer needs. The company used a mix of open source, home-grown and third-party applications to support application development projects. However, challenges resulting from distributed teams using manual processes increased as the company grew. It became more and more important for Infosys to execute its projects efficiently, so they could improve quality, reduce defects and minimize delays.
Case Study
Arctic Wolf Envelops Teamworks with 24x7 Cybersecurity Protection and Comprehensive Visibility
Teamworks, a leading athlete engagement platform, faced rising cyberthreats and needed enhanced visibility into its network, servers, and laptops. With software developers connecting from all over the world, the company sought to improve its security posture and position itself for future growth. The company had a secure platform but recognized the need for a more proactive solution to identify gaps within its technology infrastructure. Data exfiltration and malicious access were top concerns, prompting the need for a comprehensive security upgrade.
Case Study
Sawback IT and Datto Save Client From a Costly Mistake
Ballistic Echo, a software development house, faced a critical challenge when human error led to the deletion of thousands of lines of unique code. This incident occurred before the code was pushed to source control, resulting in significant loss of time, revenue, and work. The previous file-level backup solution they used was slow and inefficient, making it nearly impossible to manually recreate the lost work. The need for a more reliable and efficient business continuity solution became evident to avoid such disasters in the future.
Case Study
Opal Helps Customers Shine Thanks to Datto
SP Flooring & Design Center faced a ransomware attack that encrypted and locked their files. The attack was initiated through a compromised service account set up by an outside vendor. The ransomware infection was isolated quickly, but there was a concern about the extent of the data at risk. The company had backups in place but was unsure of how much information was compromised. The situation required immediate action to prevent further damage and restore the affected data.
Case Study
Pipeline Insight Case Study: YARCDATA
YarcData faced challenges in determining the conversion rates of prospects into customers through various marketing efforts and identifying the source of its leads. They wanted to know the percentage of opportunities in the sales pipeline that came from different marketing events, web downloads, or self-sourced sales opportunities. Additionally, they needed the ability to drill down into the data to guide where to allocate more marketing dollars based on the success of previous efforts. Previously, YarcData relied heavily on spreadsheets and Salesforce.com reports, which made it difficult to extract the exact information they needed. This reliance on spreadsheets represented about 70% of their data presentation.
