Nintex > Case Studies > Australian Port Streamlines Complex Projects with Nintex

Australian Port Streamlines Complex Projects with Nintex

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Technology Category
  • Cybersecurity & Privacy - Security Compliance
  • Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
  • Finance & Insurance
Applicable Functions
  • Maintenance
  • Product Research & Development
Use Cases
  • Leasing Finance Automation
  • Time Sensitive Networking
Services
  • System Integration
About The Customer
Fremantle Ports is the strategic manager of one of Australia’s largest general cargo ports. It manages large capital projects and recognizes the value of process automations that reduce risk, are cost effective and facilitate compliance. The port has numerous stakeholders and draws input to major projects from its four divisions, each participating as appropriate to ensure project success. As with many major developments, some capital projects undertaken by Fremantle Ports have lengthy lead times, which can add complexity and expense. The projects must continue to comply with ever-changing laws and regulatory requirements, fit within budgets, and continue to meet changing customer requirements.
The Challenge
Fremantle Ports, a strategic manager of one of Australia’s largest general cargo ports, was facing challenges in managing large capital projects. The complexity and expense of these projects were growing due to lengthy lead times. The projects had to comply with ever-changing laws and regulatory requirements, fit within budgets, and continue to meet changing customer requirements. The port had numerous stakeholders, drawing input to major projects from its four divisions, each participating as appropriate to ensure project success. The use of manual templates and decentralised project development processes resulted in additional complexity and challenges for tracking progress.
The Solution
Fremantle Ports collaborated with Diversus to build a custom Project Development Register (PDR) with Nintex Workflow and Nintex Forms. The PDR provides project development updates to stakeholders and aggregates project development information for easy viewing. The system replaced 14 manual forms, automated project development approval processes, and improved overall project outcomes while meeting the specific needs of those involved. Diversus also leveraged Fremantle Ports’ existing records management system (Hewlett Packard’s EDRM system) by customizing a connection for storing and accessing files and uploading snapshots of completed gates, or milestones, into the HP Records Manager system. This enables future retrieval during audits and as needed.
Operational Impact
  • The implementation of the Nintex platform for SharePoint allowed Fremantle Ports to maximize its original return on investment on the SharePoint 2013 platform. The Project Development Register (PDR) made it easy for managers to review progress on project development and resource allocations. Approval requirements became more obvious, as did accountability. As managers developed concepts, automatic updates in PDR showed the latest designs, dates, approvals, costs and timelines. Nintex Workflow automated five highly complex business processes, resulting in end-to-end workflow that covers all project development steps, including reviews and approvals. This avoided the need to reconsider decisions, backtrack on implementation, rework designs, or address funding gaps. Automatic notifications from PDR reduced risk further by alerting employees to required actions, as well as to new projects or project updates that may affect them.
Quantitative Benefit
  • Speeds project approvals and improves project delivery
  • Facilitates compliance, auditing, and decisionmaking
  • Enables better project planning, resulting in better project execution

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