AVEVA (Schneider Electric) > Case Studies > AVEVA SmartGlance Mobile Reports Provides Seminole County Mobile Access to Critical Water Facility Data, Ensuring Drinking Water Safety to More Than 440,000 Residents

AVEVA SmartGlance Mobile Reports Provides Seminole County Mobile Access to Critical Water Facility Data, Ensuring Drinking Water Safety to More Than 440,000 Residents

AVEVA (Schneider Electric) Logo
Customer Company Size
Large Corporate
Region
  • America
Country
  • United States
Product
  • AVEVA SmartGlance Mobile Reports
Tech Stack
  • Cloud Computing
  • Mobile Applications
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Productivity Improvements
  • Customer Satisfaction
Technology Category
  • Functional Applications - Remote Monitoring & Control Systems
Applicable Industries
  • Utilities
Applicable Functions
  • Maintenance
  • Quality Assurance
Use Cases
  • Remote Asset Management
  • Real-Time Location System (RTLS)
Services
  • Cloud Planning, Design & Implementation Services
About The Customer
Seminole County Water Division is responsible for providing high-quality drinking water, along with reliable wastewater collection and treatment, to its residents in central Florida. The division operates five water treatment plants, two wastewater facilities, and three reclaimed facilities. The division has relied on AVEVA to successfully manage its water management facilities for more than 20 years. With the task of producing more than 45 million gallons of fresh drinking water each day, the management team looked to AVEVA for a comprehensive mobile solution that could easily integrate with its existing applications.
The Challenge
Seminole County Water Division was facing the challenge of ensuring the safety of the more than 46 million gallons of water produced each day. The County had to keep an operator 24 hours a day at a SCADA desk or waiting for alarms to come in so people could be called or paged out. The County needed a better method to access data from the historian and communicate it to operators in the field. The department realised it needed to have a more mobile way of managing plant facilities and communicating among plant managers by making plant operations data more mobile so share in the field.
The Solution
AVEVA provided Seminole County with SmartGlance Mobile Reports, a solution that offered a variety of features that would best meet the County’s requirements to enable plant managers and operators to view plant data on their mobile smartphone, handheld and tablet devices. SmartGlance Mobile Reports enables Seminole County to view, analyse and collaborate around its facilities’ process or operational data, metrics, key performance indicators (KPIs) and reports - anywhere, anytime and from any device. The solution supports today’s state of-the-art mobile devices and can be hosted by AVEVA or installed on-premises. The SmartGlance Mobile Reports “MyAlerts” feature enables Seminole County operators to receive personalised alert notifications based on configurable thresholds for Tag Reports.
Operational Impact
  • Actionable data with alarm points can now be accessed in the field on any type of mobile device to effectively manage the production of 46 million gallons of water each day.
  • Answers are provided to operators within minutes instead of a ½ hour to manage operations of Seminole County’s 10 facilities.
  • Having real-time data accessible on mobile devices eliminates the need to have managers drive to a water plant to take care of an issue.
  • Operators receive alerts before alarms occur, enabling them to address an issue before it becomes a problem, and before the County’s 440,000 residents know there’s a problem.
Quantitative Benefit
  • Reduced response time from 30 minutes to minutes.
  • Proactive alerts before alarms occur.

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