Azuga Fleet Customer Success Story - Bug-N-A Rug Exterminators
Customer Company Size
SME
Region
- America
Country
- United States
Product
- Azuga Fleet
Tech Stack
- GPS fleet tracking software
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Sensors - GPS
Applicable Industries
- Consumer Goods
Applicable Functions
- Logistics & Transportation
Use Cases
- Fleet Management
- Real-Time Location System (RTLS)
Services
- System Integration
About The Customer
Bug-N-A-Rug Exterminators is a family run business established in 1996 in Wilmington, NC. The company is committed to providing the best quality service at prices that reflect the true value of that service. Bug-N-A-Rug strives to be the best in the communities they serve. They are continually looking for new ways to provide service and knowledge needed to solve customer problems, which keeps them on top of their industry. As the company grew, they added more vehicles and entered into new contracts, leading to multiple contract end dates and a complex invoicing system.
The Challenge
Bug-N-A-Rug Exterminators, a family-run business established in 1996 in Wilmington, NC, was locked into a long-term, expensive contract with Verizon and MyFleet from AT&T. The company was looking to streamline and cut costs as they were dealing with up to 10 invoices per month with separate unit charges and data fees. As the company grew, more vehicles were added on with new contracts, leading to multiple contract end dates. Buying out through the end of an expensive contract wasn’t an option. Bug-N-A-Rug waited until there was a manageable amount of vehicles on the contract before buying it out for a better solution. One key area that needed improvement was the real-time tracking on the vehicles to be able to dispatch the closest or next available technician for immediate service.
The Solution
Azuga, a company that is easy to do business with, came to the rescue. Azuga Fleet provided the features Bug-N-A-Rug wanted and needed at a price they could afford, AND with coterminous contracts. This meant one invoice for all vehicles, no matter when the trucks were added on. Azuga’s GPS fleet tracking software allows Bug-N-A-Rug to see the location of their fleet and ensure the work is getting done in a timely manner. This solution not only met their needs but also saved them over 50% off their previous monthly payments. The contract terms were easy. When they want to add on a new vehicle, it goes on the same contract they already have set up. No additional costs for data or hidden fees.
Operational Impact
Quantitative Benefit
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
.png)
Case Study
Improving Vending Machine Profitability with the Internet of Things (IoT)
The vending industry is undergoing a sea change, taking advantage of new technologies to go beyond just delivering snacks to creating a new retail location. Intelligent vending machines can be found in many public locations as well as company facilities, selling different types of goods and services, including even computer accessories, gold bars, tickets, and office supplies. With increasing sophistication, they may also provide time- and location-based data pertaining to sales, inventory, and customer preferences. But at the end of the day, vending machine operators know greater profitability is driven by higher sales and lower operating costs.
Case Study
Series Production with Lot-size-1 Flexibility
Nobilia manufactures customized fitted kitchens with a lot size of 1. They require maximum transparency of tracking design data and individual processing steps so that they can locate a particular piece of kitchen furniture in the sequence of processes.
Case Study
American Eagle Achieves LEED with GE LED Lighting Fixtures
American Eagle Outfitters (AEO) was in the process of building a new distribution center. The AEO facility management team decided to look at alternate options for lighting layout that could provide energy and maintenance savings. AEO would need a full-time maintenance employee just to replace burned-out fluorescent tubes.
Case Study
Revolutionizing Rodent Control
From pet- and child-safe traps, to touch-free and live-catch rodent control solutions, Victor continues to stay committed to producing superior products that meet the varying needs of today’s pest control professionals. And, with a long standing history supporting customers in the food processing, service, and retail settings, Victor knew that strict regulations were costing organizations thousands of dollars in excess overhead trying to manage their rodent-control solutions. Trap inspections in these environments are often difficult and time consuming, requiring personnel to manually check a trap’s status multiple times per day, amounting to over six hours of manual labor. Victor is looking for an innovative way to increase operational efficiencies with the use of technology.
