Azuga Fleet Customer Success Story - Quality Transport
Customer Company Size
SME
Region
- America
Country
- United States
Product
- Azuga Fleet
Tech Stack
- Real-time fleet tracking
- Trip logs
- Driver Behavior Reports
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Productivity Improvements
Technology Category
- Functional Applications - Fleet Management Systems (FMS)
Applicable Industries
- Transportation
Applicable Functions
- Logistics & Transportation
Use Cases
- Fleet Management
- Vehicle Telematics
Services
- System Integration
About The Customer
Quality Transport Services (QTS) is an assisted transport company founded in 2001. It is one of the longest standing assisted transport companies in Arizona. QTS provides safe, 24/7 transportation to hospitals, assisted living facilities, nursing homes, and hospices. The company's fleet vehicles, centered in Phoenix, collectively make 50,000 or more trips, driving over a million miles per year.
The Challenge
Quality Transport Services (QTS), an assisted transport company in Arizona, faced several challenges. They needed to maintain detailed tracking records for each transport vehicle, encourage consistent, safe driving behavior around the clock, and differentiate QTS above its competitors. The company's fleet vehicles collectively make 50,000 or more trips, driving over a million miles per year, making these challenges even more significant.
The Solution
QTS utilized Azuga’s real-time fleeting tracking and trip logs to monitor each vehicle’s trip status and duration. With Azuga’s Driver Behavior Reports, management was able to reinforce safe driving behaviors and discourage unsafe driving habits. They also employed Azuga’s award-winning fleet tracking capabilities to ensure a safe, reliable, on-time transport experience for each and every customer.
Operational Impact
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