Baker Hughes Drills into Webmethods to Reduce Process Time and Costs
Customer Company Size
Large Corporate
Region
- America
- Africa
- Asia
- Europe
- Middle East
Country
- United States
Product
- webMethods BPMS
- webMethods Optimize for SAP
- webMethods Optimize for Infrastructure
- webMethods Integration Server
- webMethods Trading Networks
Tech Stack
- SAP ERP
- Business Process Management (BPM)
- Business Activity Monitoring (BAM)
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Application Infrastructure & Middleware - API Integration & Management
- Application Infrastructure & Middleware - Data Exchange & Integration
- Analytics & Modeling - Process Analytics
Applicable Industries
- Oil & Gas
Applicable Functions
- Procurement
Use Cases
- Process Control & Optimization
- Predictive Maintenance
Services
- System Integration
- Software Design & Engineering Services
About The Customer
Baker Hughes is a leading oilfield service company that provides the worldwide oil and natural gas industry with products and services for drilling, formation evaluation, completion, and production. The company is based in Houston, Texas, U.S., and operates in more than 90 countries across the Americas, Europe, Africa, Russia Caspian, the Middle East, and the Asia-Pacific region. With more than 34,000 employees, Baker Hughes is known for its collaborative approach to business, listening to its clients to understand their unique challenges and then developing solutions to help them manage expenses, maximize assets, and achieve a good return on investment.
The Challenge
Baker Hughes, a top-tier oilfield service company, wanted to optimize its Procure-to-Pay (P2P) process to improve invoice accuracy, minimize delivery delays, and reduce late payments. The company needed a world-class Business Process Management (BPM) solution to increase process agility, visibility, and control. The company was looking for a solution that could provide real-time metrics and alerts for process abnormalities, reduce invoice errors and payment delinquency rates, and save costs on every invoice.
The Solution
Baker Hughes built on its investment in the webMethods integration platform by adding webMethods BPMS to gain new efficient capabilities for process modeling and execution. The company used webMethods Optimize for SAP to create a real-time dashboard to proactively monitor P2P activities, end-to-end, across different systems. By adding Business Activity Monitoring (BAM) with webMethods Optimize for SAP, Baker Hughes gained 'business process instrumentation,' allowing management to measure workflow performance and then improve processes. The company also used webMethods Trading Networks as a single B2B gateway with suppliers and clients.
Operational Impact
Quantitative Benefit
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