Okta > Case Studies > Bitmovin: Winning Back Lost Time with Okta

Bitmovin: Winning Back Lost Time with Okta

Customer Company Size

Startup

Region

Europe

Country

Austria

Product

Okta Workforce Identity
Okta Lifecycle Management
Okta Single Sign-On
Okta Multifactor Authentication

Tech Stack

Single Sign-On (SSO)
Multifactor Authentication (MFA)
Cloud Directories

Implementation Scale

Enterprise-wide Deployment

Impact Metrics

Productivity Improvements
Customer Satisfaction
Digital Expertise

Technology Category

Platform as a Service (PaaS) - Connectivity Platforms
Cybersecurity & Privacy - Identity & Authentication Management

Applicable Industries

Software
Telecommunications

Applicable Functions

Business Operation
Human Resources

Services

System Integration
Software Design & Engineering Services

About The Customer

Bitmovin is a leading provider of video development solutions for global digital media companies and service providers. Founded in 2012, the company has been at the forefront of the digital video streaming industry, known for its innovative solutions such as the world’s first commercial adaptive streaming player and a software-defined encoding service that runs on any cloud platform. Bitmovin is headquartered in Austria and is recognized as one of the top-ranked startups in the country. The company serves over 500 customers worldwide, offering flexible and scalable media encoding, playback, and analytics solutions. Bitmovin's products are designed to be easily integrated and customized, enabling seamless streaming experiences for users. As a cloud-native company, Bitmovin develops all its products in-house, maintaining a strong focus on research and innovation.

The Challenge

In the competitive video streaming industry, Bitmovin faced challenges with its manual onboarding and access management processes. As the company expanded its workforce globally, the need for efficient identity and access management became crucial. The manual processes were time-consuming, taking up to a week to onboard new employees, and the cumbersome access management led to frequent password resets and inefficiencies. Bitmovin needed a solution to streamline these processes, reduce the workload on its DevOps teams, and enable them to focus on innovation rather than IT issues.

The Solution

To address its challenges, Bitmovin implemented Okta's Workforce Identity solutions, including Single Sign-On (SSO), Multifactor Authentication (MFA), and Lifecycle Management. These solutions allowed Bitmovin to automate 90% of its onboarding and offboarding processes, significantly reducing the time and effort required for these tasks. With SSO, Bitmovin's employees gained secure and straightforward access to applications through a single dashboard, eliminating the need for multiple passwords and reducing password reset requests by 97%. The integration of MFA enhanced security by using machine learning and behavioral analytics to assess login risks, preventing unauthorized access without adding friction to the user experience. Okta's Lifecycle Management enabled Bitmovin's HR team to trigger IT services' onboarding processes, ensuring that the right people had the right access at the right time. This automation freed up Bitmovin's DevOps teams to focus on innovation and feature development, rather than managing IT issues.

Operational Impact

Bitmovin's workforce experienced a significant reduction in time spent on manual onboarding and offboarding processes, allowing them to focus on more strategic tasks.
The implementation of Okta's solutions enabled Bitmovin to streamline its access management, providing employees with a seamless and secure login experience.
With automated processes in place, Bitmovin's DevOps teams were able to allocate more resources towards innovation and development, enhancing the company's competitive edge in the video streaming industry.
The integration of Okta's solutions improved Bitmovin's overall security posture, reducing the risk of data breaches and unauthorized access.
Bitmovin's HR team gained the ability to efficiently manage user accounts and access rights, ensuring that employees had the necessary tools and permissions from day one.

Quantitative Benefit