Bluelock Virtual Datacenters Instrumental in Patronpath’s PCI-DSS Compliance in the Cloud
Customer Company Size
SME
Region
- America
Country
- United States
Product
- Bluelock Virtual Datacenters
- Patronpath Online Ordering platform
Tech Stack
- VMware vCloud API
- Open Virtualization Format (OVF)
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Infrastructure as a Service (IaaS) - Cloud Computing
- Infrastructure as a Service (IaaS) - Cloud Storage Services
Applicable Industries
- Food & Beverage
Applicable Functions
- Sales & Marketing
- Business Operation
Use Cases
- Process Control & Optimization
- Cybersecurity
Services
- Cloud Planning, Design & Implementation Services
- Cybersecurity Services
About The Customer
Founded in 2005, Patronpath provides relationship-building tools and processes that help restaurants cultivate profitable relationships with customers. The Patronpath integrated suite of web-enabled solutions allows restaurants to know and serve their customers better than ever, resulting in increased customer loyalty, more efficient sales and more profitable transactions. Patronpath customers include large national chains with over 285 locations, large regional chains with over 80 locations, smaller regional chains and independents.
The Challenge
As Patronpath’s demand in the marketplace grew, the company began exploring options when it came to upgrading its computing infrastructure to keep up with demands. The organization realized the need for more IT personnel and infrastructure support, but could not justify the cost and resources to build and staff a datacenter from scratch. Patronpath began looking into cloud computing because it offered them the pay-as-you-grow pricing and scalability needed with unpredictable client workloads of online ordering for restaurants, which has the majority of server usage at lunch and dinner times. The biggest challenge and concern of moving to a cloud service was regulatory compliance and security. As the company handles online credit card transactions for its clients, Patronpath had specific requirements such as the Payment Card Industry Data Security Standard (PCIDSS). Patronpath needed the cloud providers being evaluated to demonstrate that they were in compliance with applicable regulations and could provide high levels of security before they would entrust their critical systems to the cloud.
The Solution
Patronpath looked at Bluelock, a certified VMware vCloud Datacenter service provider and ultimately chose it’s cloud solutions due to the organization’s market performance and leadership, environment scalability and service mentality. Bluelock Virtual Datacenters take minutes to set up, either through the vCloud Director based self-service interface or with Bluelock’s managed services team. Users can build new virtual machines (VMs) quickly from public and private catalogs of VM templates, or simply upload VMs they already have running in an environment. With Bluelock Virtual Datacenters, users can easily subtract and add capacity as you go, paying for only what is used. With the ability to upload and download any VMware compatible workloads, users can easily migrate VMDK fi les to and from their Bluelock Virtual Datacenter. The solution is built on open standards with Open Virtualization Format (OVF) packaging for the transport of workloads and interoperability, with additional support for the VMware vCloud API.
Operational Impact
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