Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
- Platform as a Service (PaaS) - Application Development Platforms
Applicable Industries
- Electronics
Applicable Functions
- Product Research & Development
- Quality Assurance
Use Cases
- Experimentation Automation
Services
- System Integration
- Testing & Certification
About The Customer
Borchers, a Milliken & Co. company, is a global manufacturer and a leading supplier of coating additives and specialty catalyst solutions. Their products, including cobalt-free driers, dispersants, and more, are used to enhance coatings across a variety of applications and industries. As a global manufacturer, Borchers has technical service teams in the US, Germany, and China. The company prioritizes quick response times and effective collaboration both within and outside of the organization to meet constantly changing customer needs.
The Challenge
Borchers, a Milliken & Co. company, is a global manufacturer and leading supplier of coating additives and specialty catalyst solutions. With technical service teams in the US, Germany, and China, Borchers faced the challenge of meeting constantly changing customer needs while adhering to increasingly stringent environmental regulations and specific market demands. The company prioritized quick response times and effective collaboration both within and outside of the organization. However, the lack of a unified system for application development and testing posed a significant challenge. The company needed a solution that could streamline data capture at each step of the process, from opportunities and projects to formulations, testing, analysis, feedback, and beyond.
The Solution
Borchers chose Alchemy's global electronic lab notebook (ELN) and laboratory information management system (LIMS) to address its challenges. The integration of Alchemy's ELN and LIMS provided a unified system for Borchers' application development and testing. This system allowed Borchers to easily capture data at each step of the process. Alchemy's dynamic comparison tables simplified formulating and analysis. Borchers could use Alchemy to search for and reuse previous formulations and results, track project management, including status, outcome, and commercial success. The system also facilitated collaboration with customers in a secure digital space, provided visibility of lab projects to the sales team, resolved process bottlenecks, and simplified data capture and analysis through integration with lab instruments.
Operational Impact
Quantitative Benefit
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