Box Leverages SnapLogic's Integration Platform to Enhance Data Processing and Analytics
Customer Company Size
Mid-size Company
Region
- America
Country
- United States
Product
- SnapLogic
- Snaps
Tech Stack
- iPaaS
- Cloud-based Applications
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Digital Expertise
Technology Category
- Platform as a Service (PaaS) - Connectivity Platforms
- Application Infrastructure & Middleware - API Integration & Management
Applicable Industries
- Software
Applicable Functions
- Business Operation
- Sales & Marketing
Services
- System Integration
- Software Design & Engineering Services
About The Customer
Box is an enterprise cloud company that was launched in 2005 from a dorm room. It has grown to serve more than 41 million users and 59,000 businesses worldwide, all of whom trust Box to manage their content in the cloud. Headquartered in Redwood City, CA, Box operates in the cloud storage industry and employs approximately 1,400 people. The company generates an annual revenue of $303 million. Box's platform offers tremendous efficiencies for its users, but internally, the company faced challenges in efficiently integrating its many cloud-based applications to make informed business decisions across departments. Box's vast array of business applications required integration to support sales, marketing, consulting, financials, and people functions, each serving a distinct purpose. The company sought a solution that would reduce manual processes and support the fluid flow of data across its disparate cloud-based and on-premises applications.
The Challenge
Box faced significant challenges in integrating its numerous cloud-based applications, such as Salesforce, Zuora, NetSuite, and Tableau, to make informed business decisions across departments. The company relied on multiple applications covering sales, marketing, consulting, financials, and people, each serving a distinct purpose. Users had to manually upload and download data from one application to another, which consumed substantial time and effort, diverting focus from high-value pursuits. The goal was to find a platform that reduced manual processes and supported the fluid flow of data across the company's disparate cloud-based and on-premises applications into a data lake. The platform also needed to be user-friendly and provide data aggregation, warehousing, and analytics capabilities. In 2014, Box subscribed to a platform provider that appeared to fulfill the company's needs but ultimately failed its high expectations due to the high skill sets required to use it. The search for an iPaaS continued, with a focus on agility and efficiency in developing integrations.
The Solution
Box implemented SnapLogic, an iPaaS vendor that offered a fully unified platform for application and data integration at much faster speeds and greater efficiency. SnapLogic's platform allowed users to choose from over 450 pre-packaged connectors, called Snaps, to link different cloud-based and on-premises applications, building data flows between these silos. Both structured and unstructured data could be aggregated and analyzed to inform business decisions. SnapLogic provided the self-service integration functionality that Box sought, allowing users to rapidly extract useful information from the data lake without programming. This significantly reduced the time required to push large volumes of data to external endpoints. Since implementing SnapLogic in mid-2015, Box has not needed to build any interfaces internally, as the tools provided by SnapLogic handle the integration needs. The platform has enabled Box to scale to enormous data volumes, analyzing more than 100 million records in a recent integration. The enhanced ability to quickly analyze and make sense of data has allowed Box to rapidly pivot operations and seize opportunities across various business aspects.
Operational Impact
Quantitative Benefit
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