Samsara > Case Studies > Brothers Food Services Enhances Safety and Efficiency with Site Visibility

Brothers Food Services Enhances Safety and Efficiency with Site Visibility

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Technology Category
  • Networks & Connectivity - Gateways
  • Sensors - Camera / Video Systems
Applicable Industries
  • Education
  • Food & Beverage
Use Cases
  • Onsite Human Safety Management
  • Supply Chain Visibility
Services
  • System Integration
  • Training
About The Customer
Brothers Food Services (BFS) is a leading produce distributor in Texas, offering a wide range of produce, dairy, specialty, and processed items. They provide full-service cold storage across their four main distribution centers, which collectively span over 500,000 square feet of warehousing space. BFS is committed to ensuring the safety of its employees across all operations. The company needed an efficient system to streamline incident investigation and save labor hours, which led them to deploy Site Visibility across their warehouses and fleet.
The Challenge
Brothers Food Services (BFS), one of the largest produce distributors in Texas, faced a significant challenge in maintaining employee safety across their vast operations. With over 500,000 square feet of warehousing space spread across four main distribution centers, BFS needed a system that could streamline incident investigation and save labor hours. Their previous camera systems were time-consuming and inefficient, often taking hours to locate the correct video footage for incident investigation. This reactive approach was not only labor-intensive but also hindered their ability to promptly address safety incidents.
The Solution
BFS deployed Site Visibility across their warehouses to monitor their docks, racks, coolers, and parking lots. They also introduced Dash Cams, Vehicle Gateways, and Environmental Monitors across their fleet to further connect their operations. A key reason for choosing Samsara as a partner was the ability to consolidate camera streams from across sites. Site Visibility enabled the BFS leadership team to compare dock processes at different locations, ensure proper protocols were followed, and identify best practices. The system also allowed BFS to investigate onsite incidents in minutes, rather than hours, enabling quicker resolution of issues. Furthermore, BFS could customize video permissions, giving more stakeholders access to relevant video footage, thereby improving onsite workflows and reducing administrative bottlenecks.
Operational Impact
  • The implementation of Site Visibility has brought about significant operational improvements for BFS. The centralized platform allows BFS to view all camera streams in a single dashboard, providing greater safety and efficiency insights. The remote visibility and mobile access features enable BFS to remotely troubleshoot issues or check in on sites from anywhere. Intelligent search tools make it easy to investigate and resolve incidents, allowing BFS to more proactively coach employees. Customizable video permissions have enabled more BFS leaders to directly access relevant video footage, improving onsite workflows and reducing administrative bottlenecks. The system has also facilitated video-based coaching, allowing BFS to identify unsafe behavior and correct it before it becomes an issue.
Quantitative Benefit
  • BFS can now investigate onsite incidents in minutes, rather than hours, saving significant labor hours.
  • The system has helped prevent one accident per month, enhancing safety across operations.
  • The ability to remotely view video footage has saved hours of downtime and travel time.

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