Building an Integrated Digital Bank
Customer Company Size
Large Corporate
Region
- Middle East
Product
- webMethods suite
- webMethods ApplinX
- webMethods EntireX
- webMethods BPMS
Tech Stack
- Application Integration
- Process Automation
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
Technology Category
- Application Infrastructure & Middleware - API Integration & Management
Applicable Industries
- Finance & Insurance
Applicable Functions
- Business Operation
Use Cases
- Process Control & Optimization
- Regulatory Compliance Monitoring
Services
- System Integration
About The Customer
The customer is a central bank established nearly 50 years ago and is the main monetary authority of its country. Its duties include issuing the national currency, setting and implementing monetary policy, overseeing the country’s banking system, and serving as a financial advisor to the government. The bank oversees nearly two dozen banks and manages the currency of an export-dominated country. In recent years, as the country’s financial system has grown increasingly complex, this central bank has transitioned away from legacy-based applications and toward a new breed of best-in-class technologies.
The Challenge
The central bank of a Gulf country was facing challenges with its legacy IT architecture that had grown in silos over time due to the lack of an enterprise integration layer. This situation was posing massive systemic risks and adding costly inefficiencies, hindering the central bank’s security, reliability and governance standards. The bank was also planning to adopt new best-of-breed technologies which would have further complicated the situation. The bank needed a structured, strategic integration platform to ensure all its applications work together flawlessly and pose minimal risk to the disruption of business.
The Solution
The central bank partnered with Software AG and its powerful webMethods suite for application integration and process automation. Initially, the bank used webMethods to streamline data for its regulatory reports on domestic banks. However, it quickly realized that webMethods could be used to solve other pressing challenges, including modernizing its core mainframe assets and providing a platform to accelerate the integration between its established legacy applications and the new technologies it sought to embrace. The bank adopted webMethods for a bank-wide strategic integration, essentially entrusting it to manage its entire and rapidly expanding business IT suite. In 2018, the bank added webMethods BPMS to its arsenal to further automate internal and external processes, increase compliance with third-party financial institutions, and strengthen the country’s status as a leader in digital business.
Operational Impact
Quantitative Benefit
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