Customer Company Size
Large Corporate
Region
- Europe
Country
- Germany
Product
- Sphera’s Product Compliance software
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
- Consumer Goods
Applicable Functions
- Quality Assurance
- Product Research & Development
Use Cases
- Regulatory Compliance Monitoring
Services
- System Integration
- Software Design & Engineering Services
About The Customer
Drom is a leading fragrance manufacturer with a history of over 100 years. The company has production sites spanning multiple continents and employs over 500 people worldwide. Drom's annual revenue is $133 million. The company prioritizes compliance with regulations and standards and provides customers with documentation and labeling to verify that its products are safe. Drom operates in 43 countries, making it a truly global business.
The Challenge
Drom, a leading fragrance manufacturer, was facing challenges in ensuring product compliance of regulations and industry standards across 43 countries. The company was dealing with disparate regulatory and safety data management and documentation workflows. There was a need for data standardization across global operations and increasing customer transparency into regulatory and safety information. The company also needed to continue meeting the requirements of the International Fragrance Association (IFRA) Compliance Program, which requires “eco-labeling” and bans or restricts the use of 174 chemical substances in fragrance products.
The Solution
Drom selected Sphera’s Product Compliance software to reduce the risk of non-compliance and provide transparency into material safety information for the company’s employees and customers. The software automates the creation of globally compliant and multi-lingual Safety Data Sheets (SDSs), labels, and hazardous summary sheets. It also streamlines and automates compliance processes with integrated technology solutions. The software provides comprehensive and current information that helps avoid compliance-related risk and maintain ongoing access to key markets. The software is continually updated by Sphera product compliance experts, ensuring that Drom managers stay current on ever-changing rules and standards.
Operational Impact
Quantitative Benefit
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