Bumble Bee Seafoods Shores Up Ethical Culture with NAVEX’s Software Ecosystem
Customer Company Size
Large Corporate
Region
- America
- Asia
Country
- United States
Product
- EthicsPoint®
- NAVEXEngage®
- RiskRate®
- PolicyTech®
Tech Stack
- Incident Management Software
- Compliance Management Software
- Policy & Procedure Management Software
- Online Training Platform
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Brand Awareness
- Customer Satisfaction
Technology Category
- Application Infrastructure & Middleware - API Integration & Management
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
- Food & Beverage
Applicable Functions
- Business Operation
Use Cases
- Regulatory Compliance Monitoring
- Supply Chain Visibility
Services
- System Integration
- Training
About The Customer
Bumble Bee Seafoods was founded in 1899 by a handful of dedicated fishermen. Today, privately held and headquartered in the United States, Bumble Bee Seafoods is North America’s largest branded shelf-stable seafood company, offering a full line of canned and pouched tuna, salmon, sardines, and specialty seafood products marketed in the U.S. under leading brands including Bumble Bee®, Brunswick®, Sweet Sue®, Snow’s®, Beach Cliff ®, Wild Selections®, Bumble Bee SuperFresh®, and in Canada under the Clover Leaf® brand. The Bumble Bee® brand has established significant consumer awareness and loyalty based on the quality, nutritional value, and affordability of its products.
The Challenge
When Jeff Killeen stepped into the role of the first Chief Compliance Officer at Bumble Bee Seafoods, he had a tall order in ahead of him: consolidate and place as many compliance functions as possible under one roof. The largest branded shelf-stable seafood company in North America, Bumble Bee has more than 1,500 employees and operations spread out from its headquarters in San Diego to fish suppliers in Southeast Asia. Killeen needed to formalize the company’s ethics and compliance program to address Bumble Bee’s specific industry complexities, resonate across the company’s global operations, use resources conservatively and wisely, and most importantly, help the company maintain a culture that supported business values as well as objectives.
The Solution
To meet those challenges head on, Bumble Bee turned to NAVEX’s integrated suite of ethics and compliance software. This enabled the company to connect data and insights from across the enterprise to proactively address risk areas and harness the competitive advantage of compliance. EthicsPoint hotline and incident management software provided the foundation for Bumble Bee’s compliance program, giving the organization increased visibility into its unique issues and risk areas. Having used the software at a previous organization, Killeen was familiar with the solution’s grounding properties. “It’s an excellent program that serves as a base for a number of things,” said Killeen. EthicsPoint documents and tracks incident reports that come from Bumble Bee’s hotline as well as its extended reporting channels. Killeen now has the ability to document open-door reports that come directly to him, ensuring that all reports are addressed and that risks are managed.
Operational Impact
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