Business Design & Strategy Meets Development Finance Turkish Bank Transforms, and Thrives, with ARIS
Customer Company Size
Large Corporate
Region
- Asia
- Europe
Country
- Turkey
Product
- ARIS Business Design & Strategy
- ARIS Risk & Compliance Management
- ARIS Enterprise Architecture Management
Tech Stack
- Business Process Management
- Enterprise Architecture
- Risk & Compliance Management
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Customer Satisfaction
- Digital Expertise
- Productivity Improvements
Technology Category
- Application Infrastructure & Middleware - API Integration & Management
- Application Infrastructure & Middleware - Data Exchange & Integration
Applicable Industries
- Finance & Insurance
Applicable Functions
- Business Operation
Use Cases
- Regulatory Compliance Monitoring
- Remote Asset Management
Services
- Software Design & Engineering Services
- System Integration
About The Customer
The Development and Investment Bank of Turkey is an Istanbul-based financial institution that invests in projects strategic to Turkey’s national development. Established in 1975, its holdings include investments in renewable energy, industry and tourism. It is traded on the Istanbul Stock Exchange under Türkiye Kalkınma Bankası AS and had $3.2 billion worth of assets under management at the end of 2019. The bank has played a key role in supporting Turkey's economic renaissance by sourcing funds from around the globe and channeling them into high-impact projects. A few years back, the bank began to prepare for major changes, including a move to Istanbul, the country’s largest city and an emerging hub of global finance. Plans called for the bank to take a more active role in mergers, acquisitions, and initial public offerings, and to oversee a new fund that invests in local technology start-ups.
The Challenge
The Development and Investment Bank of Turkey was preparing for major changes, including a move from Ankara to Istanbul, and a more active role in mergers, acquisitions, and initial public offerings. However, the bank's IT department had struggled to keep up with rapid growth. Siloed operations meant processes across different units weren’t standardized, creating gulfs in information. This undermined performance and led to risk of noncompliance with key banking regulations. The bank needed a top-of-the-line business process management solution that would allow it to carry out its transformation seamlessly and optimize business processes to help its new investment operations thrive.
The Solution
The bank turned to ARIS, the powerful BPA platform from Software AG. Using ARIS Business Design & Strategy, it began mapping and streamlining its IT processes. Soon, IT staff from all departments could quickly query, analyze and visualize dependencies from the entirety of the bank’s enterprise architecture. They finally had the power to diagnose, and quickly fix, processes that were out of sync. By 2016, there were no cases of regulatory non-compliance. ARIS provided a level of transparency that no other BPA solution on the market could match. The platform gave the bank staff a single source of truth: critical documents, procedures and past meeting minutes were all in the same place and were easily accessible through intuitive discovery tools. Essential systems data was available on up-to-the-minute dashboards making IT managers’ lives much simpler.
Operational Impact
Quantitative Benefit
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