Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- Domo
Tech Stack
- Google Analytics
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Digital Expertise
Technology Category
- Analytics & Modeling - Real Time Analytics
Applicable Industries
- Professional Service
- Aerospace
Applicable Functions
- Sales & Marketing
- Business Operation
Use Cases
- Predictive Maintenance
- Real-Time Location System (RTLS)
Services
- Data Science Services
- System Integration
About The Customer
CAE USA is the largest segment of CAE’s Defense and Security business unit, focusing on managing all of the company’s contracts with the U.S. Department of Defense and its allied military partners. The company not only designs and builds flight simulators for the world’s most complex, high-tech aircraft, but also provides complete classroom and in-flight training. The company is located in Tampa, Florida and is the largest aviation training company in the world. It is critical to ensuring that pilots have the skills and knowledge they need to fly safely. The company has a revenue of $2.4 Billion and has over 5,000 employees.
The Challenge
CAE USA, the largest segment of CAE’s Defense and Security business unit, initially implemented Domo as a sales and marketing tool nearly seven years ago. The company designs and builds flight simulators for the world’s most complex, high-tech aircraft, and also provides complete classroom and in-flight training. The company started using Domo to manage its business development process so sales and marketing teams could optimize their efforts. Then the finance department started using it to process forecasting, planning and reporting. Then the engineers got their hands on it. The company has about 300 regular users, with 75 of those classified as power users.
The Solution
CAE USA leverages Domo across the organization to its fullest extent for initiatives like securing data, managing training, improving project management, and tracking events. By using Domo to create defined security roles, CAE USA can control user access, while metadata makes it easy to gain visibility into what data is being used and what can be discarded. CAE USA also uses Domo’s CourseBuilder training app to build out training materials that are customized to each user’s role. To ensure projects stay on track, Luna built dashboards that track engineering sprints by teams and projects. Using Domo to go back several years across multiple groups and hundreds of projects, he can provide engineering teams with the perspective they need to ensure projects stay on track. Meanwhile, Stevenson uses alerts to manage by exception.
Operational Impact
Quantitative Benefit
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