Region
- America
Country
- Canada
Product
- Intelex’s Safety Management System (SMS)
- Intelex Document Control System
- Intelex iForm System
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Employee Satisfaction
Technology Category
- Functional Applications - Remote Monitoring & Control Systems
Applicable Industries
- Oil & Gas
Applicable Functions
- Maintenance
- Quality Assurance
Use Cases
- Remote Asset Management
- Regulatory Compliance Monitoring
Services
- System Integration
- Training
About The Customer
The customer is a Canadian pipeline company. The company was facing challenges in improving efficiency in processing integrity concerns, including health and safety issues. They required a reliable system that could withstand the scrutiny of an external auditing process. The company also needed a way to make internal documentation and procedures accessible organization-wide. They desired a system that could encompass health and safety standards while ensuring overall regulatory compliance.
The Challenge
The Canadian pipeline company was seeking a means of improving efficiency in processing integrity concerns, including health and safety issues. They required a reliable system that could withstand the scrutiny of an external auditing process. The company also needed a way to make internal documentation and procedures accessible organization-wide. They desired a system that could encompass health and safety standards while ensuring overall regulatory compliance.
The Solution
The company implemented Intelex’s Safety Management System (SMS) targeting timely and accurate processing of health and safety related issues. The Intelex System was uniquely configured to suit several specific risk areas of the business. In-depth training provided by the Intelex Client Services Team facilitated understanding of the configured workflow, responsibilities, and tasks received through the system. The use of the Document Control System allowed appropriate literature to become available to employees organization-wide. The company also plans to utilize the iForm System to further enhance specific risk management processes.
Operational Impact
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