Customer Company Size
Large Corporate
Region
- Europe
Country
- Canada
- United States
Product
- iWay Service Manager
- SAP R/3
- GE Proficy Plant Applications
Tech Stack
- Microsoft Message Queue (MQ) services
- Microsoft service bus
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Cost Savings
Technology Category
- Application Infrastructure & Middleware - Data Exchange & Integration
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
- Paper & Pulp
Applicable Functions
- Discrete Manufacturing
- Procurement
Use Cases
- Manufacturing System Automation
- Predictive Maintenance
Services
- System Integration
- Software Design & Engineering Services
About The Customer
Cascades is a company that produces, converts, and markets packaging and tissue products that are composed mainly of recycled fibers. The company was founded in 1964 and employs close to 12,000 people in more than 100 production units in North America and Europe. With its proven management philosophy, half a century of experience in recycling, and continuous efforts in research and development as driving forces, Cascades continues to deliver innovative products on which its customers rely.
The Challenge
Cascades, a packaging and tissue products manufacturer, was implementing SAP R/3 enterprise resource planning (ERP) applications across its numerous mills, plants, and paper manufacturing facilities. This was part of an enterprise-wide strategy to reengineer financials, procurement, purchasing, production planning, warehouse management, plant maintenance, and other essential business functions. However, a significant challenge in this multi-year SAP deployment involved integrating the new SAP environment with the existing infrastructure. Cascades needed integration technology to monitor shop floor equipment and seamlessly move data, messages, and transactions across this complex infrastructure.
The Solution
Cascades standardized on iWay to monitor variables within the production process, consolidate the results for offline analysis, and exchange real-time data for running payroll, executing plant floor processes, purchasing raw materials, etc. The Cascades Tissue Group uses GE Proficy Plant Applications to monitor machinery and gather statistics about physical conditions in the plants. Sensors on the equipment gather data about temperature, humidity, and other operating conditions that affect the quality of the finished products. The IT department uses iWay Service Manager to obtain log files of this information and send those files to a central data center for processing. The team deployed the SAP interfaces in two phases. In Phase 1, they created secure FTP channels to move legacy data into a multichannel architecture. These interfaces enabled plants to send and receive data between a legacy inventory system, a legacy production manufacturing system, and two SAP modules: SAP Order Management and SAP Planning.
Operational Impact
Quantitative Benefit
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