Case Study: Zoom Video Communications
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- Zoom Video Communications
- Fastpath Assure
- Okta
Tech Stack
- Security Assertion Markup Language (SAML)
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Application Infrastructure & Middleware - API Integration & Management
- Cybersecurity & Privacy - Identity & Authentication Management
Applicable Industries
- Telecommunications
Applicable Functions
- Business Operation
Services
- System Integration
About The Customer
Zoom Video Communications, Inc. (NASDAQ: ZM) brings teams together to get more done in a frictionless and secure video environment. Their easy, reliable, and innovative video-first unified communications platform provides video meetings, voice, webinars, and chat across desktops, phones, mobile devices, and conference room systems. Zoom helps enterprises create elevated experiences with leading business app integrations and developer tools to create customized workflows. Founded in 2011, Zoom is headquartered in San Jose, California, with offices around the world.
The Challenge
Zoom, a leading video-first unified communications platform, wanted to provide Single Sign On (SSO) capability to their business applications to reduce the fatigue of tracking multiple usernames and passwords for the employees to access their various accounts. The company’s services have seen explosive growth since the onset of the COVID-19 pandemic as a leading resource enabling people and businesses to continue working and communicating in a stay-at-home world. Zoom uses Fastpath Assure for their segregation of duties, identity management, and access certifications.
The Solution
Zoom decided to use Okta, an identity and access management application that can manage secure user authentication to multiple applications or devices, for their SSO solution. Fastpath Assure integrates natively with Okta seamlessly through its support for authentication standards, including the Security Assertion Markup Language (SAML), which helps computers and applications share security credentials. In addition to simplifying user logins to multiple applications, Okta makes it easier for administrators to have a single source from which they can manage, enable, and disable user access to the company’s business applications.
Operational Impact
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