Chemical Industry Excellence Award Winner - Drom Fragrances
Customer Company Size
Large Corporate
Region
- Europe
- America
- Asia
- Middle East
- Pacific
Country
- Germany
- Australia
- China
- United States
Product
- Sphera’s Intelligent Authoring software
Tech Stack
- Enterprise Resource Planning (ERP) system
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Functional Applications - Enterprise Resource Planning Systems (ERP)
Applicable Industries
- Chemicals
- Consumer Goods
Applicable Functions
- Product Research & Development
- Quality Assurance
Services
- System Integration
- Data Science Services
About The Customer
Drom Fragrances is a leading fragrance manufacturer founded in 1911 by Bruno Storp in Germany. The company is represented in 43 countries across Europe, the Americas, the Middle East, Asia, and Australia, with production sites from New York to Guangzhou. Drom sells fragrances to thousands of companies worldwide, providing oils, including bases and solutions, used to manufacture perfumes, cosmetics, personal care products, household goods, and more. The company is committed to serving its industry customers by providing the correct, up-to-date regulatory and safety information they need to do business. Drom's focus is on complying with myriad regulations and standards and providing customers with documentation and labeling so they can readily verify that its products are safe.
The Challenge
Drom Fragrances, a global fragrance manufacturer, was facing challenges in tracking and analyzing massive quantities of data from across their global organization to ensure compliance with numerous overlapping jurisdictions. The company was using seven disparate systems across different sites to collect product compliance and safety information. This process was time-consuming and inefficient, leading to potential inaccuracies and high operating costs. The company needed a centralized, global system to standardize and streamline their work processes, ensuring accuracy and reducing costs. They also needed to continue meeting the requirements of the International Fragrance Association (IFRA) Compliance Program, which requires “eco-labeling” and bans or restricts the use of 174 chemical substances in fragrance products.
The Solution
Drom Fragrances selected Sphera’s Intelligent Authoring software as part of an integrated Product Stewardship Solution. The software automates the creation of globally compliant and multi-lingual Safety Data Sheets (SDSs), labels, and hazard summary sheets, as well as documents related to transportation, inventory reports, and more. The system standardizes data automatically per country, per regulatory system, saving significant time and effort. The company also receives updated regulatory content from Sphera product compliance experts, helping them stay current on ever-changing rules and standards. Drom is also developing interfaces between the Sphera system and its new Enterprise Resource Planning (ERP) system to provide material safety data throughout the supply chain.
Operational Impact
Quantitative Benefit
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