Customer Company Size
Large Corporate
Region
- Asia
Country
- India
Product
- Forcepoint Web Security
Tech Stack
- Web Security
Implementation Scale
- Enterprise-wide Deployment
Technology Category
- Cybersecurity & Privacy - Network Security
Applicable Industries
- Utilities
Applicable Functions
- Business Operation
Use Cases
- Cybersecurity
Services
- System Integration
About The Customer
Chhattisgarh State Power Companies (CSPC), formerly known as Chhattisgarh State Electricity Board (CSEB), is the electricity generation, transmission and distribution company of the Government of Chhattisgarh. CSPC is an umbrella entity under which the state’s five power companies function. In 2009, CSEB was re-organized in accordance with the provisions contained in the Electricity Act 2003, thus leading to the formation of CSPC. Considering CSPC is the mainstay for the electricity and power needs of the entire state of Chhattisgarh, it bears immense responsibility of ensuring uninterrupted power supply to the state’s residents. According to Vikas Sharma, Executive Engineer at CSPC, two key applications that CSPC is highly dependent on - bill payment and e-bidding – are completely online. Additionally, it also runs a portal that allows the consumers to file complaints, apply for new connections and various other online tasks.
The Challenge
Chhattisgarh State Power Companies (CSPC) faced several challenges with their previous web security solution. The solution would bypass the URL filter, allowing encrypted traffic to run alongside non-encrypted traffic. This meant that if someone accessed an unauthorized site, it would open unchecked, as the platform was unable to filter out undesirable traffic. Additionally, the URL filtering solution didn’t have a proxy. A separate proxy was installed which was integrated with the URL filter. However, since both were separate solutions, there were dependency issues. If one of the solutions had to be upgraded, the other would stop working. This also led to support and management issues. Furthermore, the category database was weak and not very comprehensive, with multiple categories missing. The process of updating the database with a new category was quite complicated.
The Solution
CSPC evaluated various solutions in the market. However, most of the solutions were not capable of addressing advanced threats in real time. After months of research and following the bidding process, CSPC narrowed down its search to two vendors – Symantec (Blue Coat) and Forcepoint. Forcepoint Web Security emerged as the vendor of choice, as it provided a comprehensive web security solution for real-time protection against advanced threats and data theft, as well as a powerful URL filtering offering. Excellent after-sales support, cost effectiveness, easy management and user friendliness were some of the other elements that worked in favor of the Forcepoint solution. The implementation of Forcepoint Web Security was carried out efficiently and quickly by Sonata Information Technology.
Operational Impact
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