Chrome River
Customer Company Size
Large Corporate
Country
- United States
Product
- Chrome River EXPENSE
- Chrome River INVOICE
- Chrome River AUDIT
- WebFOCUS
- InfoAssist+
Tech Stack
- HTML5
- MySQL
- Linux
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Analytics & Modeling - Real Time Analytics
Applicable Industries
- Software
Applicable Functions
- Business Operation
Use Cases
- Predictive Quality Analytics
- Predictive Replenishment
Services
- Cloud Planning, Design & Implementation Services
- Software Design & Engineering Services
About The Customer
Chrome River is a company that provides software products for expense management. The company was founded by Alan Rich and Dave Terry, who believed in taking full advantage of the newest and best ideas available. They encouraged their staff to always look for fresh approaches and to not feel encumbered by prior commitments. Chrome River’s software products, which include EXPENSE, INVOICE, and AUDIT solutions, are modern, sophisticated, and easy to use. They are based on the latest HTML5 responsive-design technology and software-as-a-service (SaaS) deployment methods, requiring no hardware, no software, and minimal setup. Today, more than 500 organizations around the world have standardized on Chrome River’s software products.
The Challenge
Chrome River, a company that provides software products for expense management, needed to integrate a robust reporting solution in a lightweight, web-based deployment model. They wanted to establish flexible pricing to complement a subscription-based SaaS model. The company was looking for a powerful, flexible, easy-to-use analytics framework that could be embedded in their SaaS platform. They also needed a solution that could support their security and multitenancy requirements.
The Solution
Chrome River selected Information Builders’ WebFOCUS due to its limitless scalability, sophisticated data visualization capabilities, and extensive extract, transform, and load (ETL) capabilities. They also liked InfoAssist+, a unified product for creating custom reports and visualizing complex data sets. Information Builders’ Professional Services team helped install WebFOCUS and train several developers. They set up a WebFOCUS server in a Linux environment and configured it to access a MySQL database that is continuously updated as customers enter and retrieve expense information. They also helped Chrome River develop key reports, portals, dashboards, and InfoApps, which are reusable analytic modules that help users at the point of decision. Finally, they configured WebFOCUS to support Chrome River’s security and multitenancy requirements.
Operational Impact
Quantitative Benefit
Case Study missing?
Start adding your own!
Register with your work email and create a new case study profile for your business.
Related Case Studies.
Case Study
Infosys achieves a 5–7 percent effort reduction across projects
Infosys, a global leader in consulting, technology, and outsourcing solutions, was facing significant challenges in application development and maintenance due to its distributed teams, changing business priorities and the need to stay in alignment with customer needs. The company used a mix of open source, home-grown and third-party applications to support application development projects. However, challenges resulting from distributed teams using manual processes increased as the company grew. It became more and more important for Infosys to execute its projects efficiently, so they could improve quality, reduce defects and minimize delays.
Case Study
Arctic Wolf Envelops Teamworks with 24x7 Cybersecurity Protection and Comprehensive Visibility
Teamworks, a leading athlete engagement platform, faced rising cyberthreats and needed enhanced visibility into its network, servers, and laptops. With software developers connecting from all over the world, the company sought to improve its security posture and position itself for future growth. The company had a secure platform but recognized the need for a more proactive solution to identify gaps within its technology infrastructure. Data exfiltration and malicious access were top concerns, prompting the need for a comprehensive security upgrade.
Case Study
Sawback IT and Datto Save Client From a Costly Mistake
Ballistic Echo, a software development house, faced a critical challenge when human error led to the deletion of thousands of lines of unique code. This incident occurred before the code was pushed to source control, resulting in significant loss of time, revenue, and work. The previous file-level backup solution they used was slow and inefficient, making it nearly impossible to manually recreate the lost work. The need for a more reliable and efficient business continuity solution became evident to avoid such disasters in the future.
Case Study
Opal Helps Customers Shine Thanks to Datto
SP Flooring & Design Center faced a ransomware attack that encrypted and locked their files. The attack was initiated through a compromised service account set up by an outside vendor. The ransomware infection was isolated quickly, but there was a concern about the extent of the data at risk. The company had backups in place but was unsure of how much information was compromised. The situation required immediate action to prevent further damage and restore the affected data.
Case Study
Zapier Aggregates Multiple Analytics in a Single Dashboard with the New Relic Platform
Zapier, a company that enables non-technical users to push data between hundreds of web applications, was facing a challenge in automating and provisioning servers for optimal performance. The company's environment consisted of 50 Linux servers on the Amazon Elastic Compute Cloud (EC2), a Django application split across several servers, and a backend consisting of a dynamic number of celery task workers fed by messages published to a RabbitMQ cluster. They also maintained a number of internal web services on nginx in front of Gunicorn and Node.js processes. Redis handled simple key and value stores, with logging handled by Graylog2 and ElasticSearch. However, they realized that no level of automation would be sufficient without an effective monitoring solution in place. They needed a tool that could provide immediate alerts when something was breaking and could be easily implemented into their environment.
Case Study
Pipeline Insight Case Study: YARCDATA
YarcData faced challenges in determining the conversion rates of prospects into customers through various marketing efforts and identifying the source of its leads. They wanted to know the percentage of opportunities in the sales pipeline that came from different marketing events, web downloads, or self-sourced sales opportunities. Additionally, they needed the ability to drill down into the data to guide where to allocate more marketing dollars based on the success of previous efforts. Previously, YarcData relied heavily on spreadsheets and Salesforce.com reports, which made it difficult to extract the exact information they needed. This reliance on spreadsheets represented about 70% of their data presentation.
