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Case Studies > CINgroup Achieves Unprecedented Performance with Hyperconverged Infrastructure

CINgroup Achieves Unprecedented Performance with Hyperconverged Infrastructure

Customer Company Size
Mid-size Company
Region
  • America
Country
  • United States
Product
  • VMware vSphere
  • VMware vSAN
  • HP Apollo 2000 System
  • ProLiant XL190r servers
  • Cisco Nexus 40GbE network
Tech Stack
  • VMware vSphere
  • VMware vSAN
  • Microsoft SQL Server
  • Microsoft Exchange Server
  • Cisco Call Manager
Implementation Scale
  • Enterprise-wide Deployment
Impact Metrics
  • Cost Savings
  • Customer Satisfaction
  • Productivity Improvements
Technology Category
  • Infrastructure as a Service (IaaS) - Cloud Storage Services
  • Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries
  • Software
  • Professional Service
Applicable Functions
  • Business Operation
  • Product Research & Development
Services
  • Cloud Planning, Design & Implementation Services
  • System Integration
About The Customer
CINgroup is a prominent provider of innovative software solutions for attorneys practicing bankruptcy in the United States. The company offers a range of services, including educational resources and credit counseling, to help consumers navigate their financial futures. CINgroup's family of brands includes Best Case® Bankruptcy, CINcompass®, and CIN Legal Data Services®, which are well-known in the legal bankruptcy market. As the company transitions from desktop software to cloud-based services, it is preparing for significant data growth while maintaining high performance and cost efficiency. CINgroup's commitment to innovation and customer satisfaction has allowed it to capture approximately 90% of the U.S. bankruptcy market. The company has been an early adopter of server virtualization, using VMware vSphere to virtualize nearly 100% of its data center environment, enabling it to react quickly to business demands while keeping its data center efficient and IT headcount low.
The Challenge
CINgroup, a leader in bankruptcy software solutions, faces the challenge of maintaining high application performance as customer datasets grow. The company holds a 90% market share in the U.S. legal bankruptcy industry, which it has achieved through consistent innovation and a focus on customer satisfaction. As the software industry matures, CINgroup has expanded its offerings to include both traditional desktop software and cloud-based services. However, the company faces increasing data growth challenges due to more complex and data-intensive bankruptcy requirements, richer data sources, and growing customer demand. To address these challenges, CINgroup must ensure data availability through an active-active data center configuration while managing cost and performance pressures. Engineers have been spending significant time reconfiguring workloads to optimize data warehousing performance, and the company needs a solution that can handle the growing data demands efficiently.
The Solution
CINgroup evaluated various solutions to address its data growth challenges and ultimately chose VMware vSAN, a hyper-converged storage solution, due to its native integration with the VMware hypervisor. This integration optimizes the I/O path and works seamlessly with existing VMware features and solutions. The company found that vSAN was not only a good technological fit but also a financially viable option. A cost analysis revealed that CINgroup could purchase high-performance servers, upgrade its network to 40GbE, and replace its production SAN with vSAN within the same budget allocated for refreshing its legacy SAN array. CINgroup deployed two hybrid vSAN storage clusters with a total capacity of 90TB, supporting over 200 virtual machines. This deployment allowed the company to achieve sub-millisecond storage response times, providing exceptional performance for customer-facing workloads. The solution also enabled CINgroup to reduce storage CapEx by 70% and OpEx by 10%, allowing the company to direct more resources towards product development and innovation.
Operational Impact
  • CINgroup achieved exceptional performance for customer-facing workloads with sub-millisecond storage response times, ensuring high customer satisfaction.
  • The company protected its 90% market share by providing reliable and cost-effective services, maintaining its leadership position in the U.S. legal bankruptcy industry.
  • By reducing storage and management costs, CINgroup directed more financial and employee resources to product development, improving quality and accelerating innovation.
  • The deployment of VMware vSAN allowed CINgroup to manage a large and growing data warehousing environment with minimal staff and data center resources.
  • CINgroup is planning to add a third vSAN cluster to support additional production workloads, further accelerating its transformation into a cloud service provider.
Quantitative Benefit
  • Reduced storage CapEx by 70%
  • Reduced OpEx by 10%
  • Achieved sub-millisecond storage response times

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