Circadence > Case Studies > Circadence MVO™ Produced a 500% Performance Improvement in Throughput for the Ridgeland Police Department

Circadence MVO™ Produced a 500% Performance Improvement in Throughput for the Ridgeland Police Department

Customer Company Size

SME

Region

America

Country

United States

Product

Circadence MVO™ 1200 WAN Optimization Suite

Tech Stack

WAN Optimization

Implementation Scale

Departmental Deployment

Impact Metrics

Productivity Improvements
Customer Satisfaction

Technology Category

Networks & Connectivity - Network Management & Analysis Software

Applicable Industries

Security & Public Safety

Applicable Functions

Field Services

Services

System Integration

About The Customer

The Ridgeland Police Department in Ridgeland, Mississippi, currently has 50 cars in their patrol unit, all equipped with remote access to critical applications for completing incident reports, accessing computer-aided dispatch systems, connecting to the National Crime Information Center (NCIC), and more. Officers utilize these resources while traveling to the many remote locations that their jobs take them, relying on their WAN to send and receive these applications through their 3G network. The police department relies on fast network connections to receive important information from the NCIC. This information is critical to officers in the field as it provides pertinent data on suspects, such as criminal history, current warrants, stolen vehicle reports and more, using Social Security numbers, drivers’ license numbers, and license plate numbers.

The Challenge

The Ridgeland Police Department in Mississippi was facing several challenges with their network connections. Accessing information from the National Crime Information Center (NCIC) was taking too long to process, which was causing delays and inefficiencies in their operations. Software developed to increase productivity became useless during poor or congested network connections. Network outages were causing information to get lost, resulting in decreased productivity and an inefficient use of bandwidth. The police department relies on fast network connections to receive important information from the NCIC. This information is critical to officers in the field as it provides pertinent data on suspects. If the network is slow, due to bad reception or congestion, this information can take a long time to receive – resulting in frustration and unnecessary stress for the officers, and in some cases, putting them in potentially dangerous situations.

The Solution

The Circadence MVO™ 1200 WAN Optimization suite provided the necessary solution to these issues facing the Ridgeland Police Department. When Circadence MVO technology was implemented into their network, increased network performance was realized immediately. The time to process requests from the NCIC was reduced significantly, providing the increase in productivity that they were originally expecting. This was accomplished through the use of Circadence’s unique patented optimization protocol, which is designed to substantially reduce latency and congestion, and thereby increase network throughput significantly. With Circadence MVO, they improved bandwidth utilization by five times what they were previously experiencing. Their police officers no longer run into the predicament of whether or not to let a possible suspect go due to poor response time from the NCIC. In addition, Circadence MVO dramatically improved their ability to process incident reports from the field. Officers are now able to utilize the software remotely as intended, rather than returning to the central station to complete their paperwork.

Operational Impact

Poor throughput and latency issues are resolved through Circadence’s patented optimization protocol.
Link Resilience™ prevents multiple GPS activations and the loss of applications.
Officers are now able to utilize the software remotely as intended, rather than returning to the central station to complete their paperwork.
Network outages, which previously caused unnecessary frustration and stress for officers, no longer have the same effect, resulting in a further increase in their productivity.

Quantitative Benefit