Citi and Google Cloud Announce Strategic Agreement to Modernize Citi’s Technology Infrastructure and Drive Innovation
Customer Company Size
Large Corporate
Region
- America
Country
- United States
Product
- Google Cloud
- Vertex AI
Tech Stack
- Cloud Infrastructure
- Generative AI
- High-Performance Computing
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Digital Expertise
- Innovation Output
Technology Category
- Analytics & Modeling - Generative AI
- Infrastructure as a Service (IaaS) - Cloud Computing
Applicable Industries
- Finance & Insurance
Applicable Functions
- Business Operation
Use Cases
- Digital Twin
- Generative AI
Services
- Cloud Planning, Design & Implementation Services
- System Integration
About The Customer
Citi is a leading global banking institution, renowned for its comprehensive financial services and products. It serves a diverse clientele, including corporations, governments, investors, institutions, and individuals, across more than 180 countries and jurisdictions. As a preeminent banking partner for institutions with cross-border needs, Citi is also a global leader in wealth management and a valued personal bank in its home market of the United States. The company is committed to providing innovative financial solutions and maintaining its position as a trusted partner in the financial industry.
The Challenge
Citi is aiming to modernize its technology infrastructure to enhance both employee and client experiences through cloud-based applications. The challenge lies in migrating multiple workloads and applications to a secure and scalable cloud infrastructure. Citi also seeks to leverage advanced high-performance computing capabilities to execute millions of computations daily, particularly in its Markets business. Additionally, Citi aims to incorporate generative AI capabilities to improve developer toolkits, document processing, and digitization, thereby empowering customer servicing teams. The overarching challenge is to achieve these technological advancements while ensuring data security and compliance with stringent regulatory requirements.
The Solution
Citi has partnered with Google Cloud in a strategic, multi-year agreement to modernize its technology infrastructure. The collaboration involves migrating multiple workloads and applications to Google Cloud's secure and scalable infrastructure. This transition will enable Citi to offer improved digital products, streamline employee workflows, and run high-performance computing and analytics platforms. Google Cloud's infrastructure provides a robust foundation with a defense-in-depth approach, incorporating multiple layers of security such as data encryption at rest, in transit, and in use with Confidential Computing. Additionally, Citi will utilize Google Cloud’s Vertex AI platform to deliver generative AI capabilities across the company. This will fuel Citi's generative AI initiatives related to developer toolkits, document processing, and digitization capabilities, empowering customer servicing teams. Google Cloud's compliance with key industry standards through certifications like PCI DSS, ISO 27001, and SOC 2 further ensures that Citi can confidently embrace digital transformation while safeguarding sensitive data.
Operational Impact
Quantitative Benefit
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