City of Jersey Village Enhances Wastewater Management with Samsara SCADA System
Customer Company Size
SME
Region
- America
Country
- United States
Product
- Samsara SCADA
Tech Stack
- SCADA
- Alarms and Notifications
- Dashboards
Implementation Scale
- Enterprise-wide Deployment
Impact Metrics
- Cost Savings
- Productivity Improvements
- Customer Satisfaction
Technology Category
- Functional Applications - Remote Monitoring & Control Systems
- Analytics & Modeling - Predictive Analytics
Applicable Industries
- Utilities
- Cities & Municipalities
Applicable Functions
- Facility Management
- Maintenance
Use Cases
- Predictive Maintenance
- Remote Asset Management
- Condition Monitoring
Services
- System Integration
- Software Design & Engineering Services
About The Customer
Jersey Village is a small, suburban city located in the greater Houston metropolitan area. Roel Garcia, the City’s Operations Manager, oversees the maintenance and operation of the City’s wastewater treatment plant and six lift stations. With over 20 years of experience, Garcia is well-versed in the challenges of managing a wastewater system. The city had no alarms set up across its lift stations, leaving Garcia and his team without forewarning of issues prior to on-site visits. This led to significant equipment damage and high repair costs, ultimately driving the decision to deploy Samsara for SCADA.
The Challenge
Prior to engaging with Samsara, Garcia and his team had no advanced warning of lift station issues until they made the journey on-site. This lack of forewarning led to significant equipment damage and high repair costs. For instance, a dry well filled with raw water corroded equipment, costing over $70,000 in repairs. The absence of alarms and notifications meant that issues were only discovered during on-site visits, making it difficult to prevent incidents like flooding. This reactive approach was inefficient and costly, prompting the need for a more proactive solution.
The Solution
With Samsara's SCADA system, Garcia and his team now receive early warnings through alarms and notifications, allowing them to prevent incidents like flooding. Alarms are set up for high and low levels, indicating potential issues that need immediate attention. Historical data integrated into Samsara dashboards aids in tracking lift station levels over time, supporting preventative maintenance efforts. If levels trend low, it could indicate leaks or electrical issues; if high, it could signal pump failure. This proactive approach helps Garcia and his team address problems before they escalate. Additionally, the ease of use of Samsara's system ensures that even inexperienced operators can quickly identify and address issues, improving overall response times.
Operational Impact
Quantitative Benefit
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